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- Tasks: Assist customers, support drivers, and ensure smooth warehouse operations.
- Company: Join DPD UK, a leading parcel delivery company with a focus on sustainability.
- Benefits: Enjoy flexible hours, competitive pay, and perks like discounted shopping and health services.
- Why this job: Be part of a dynamic team that values passion, respect, and career growth.
- Qualifications: Looking for detail-oriented, adaptable team players with strong communication skills.
- Other info: Full training and uniform provided; opportunities for career advancement.
Contract Type: Permanent
24 Hours per week.
Salary: £12.21ph - Overtime paid at enhanced rate
Location: DPD Bristol Depot - Oakwood Drive, Emerson Green, Bristol, BS16 7LR
Shift Pattern: Saturday - Sunday
Hours of Work: 06:00 - 18:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
As a Debrief Operative your key responsibilities will include:
- Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's
- Assisting drivers with locating addresses and providing delivery instructions
- Assisting customers and providing excellent customer service
- Debrief of drivers ensuring processes are followed correctly
- Reporting and logging damaged hand held devices called Saturn's so these can be fixed without delay
- Ensuring contractor paperwork is completed
- Basic administrative duties
- To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
- To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
- Carry out such other duties as may reasonably be requested by the Depot Management Team.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
What we're looking for:
- Passion and self-determination
- Keen eye for detail
- Excellent organisational skills
- Ability to work under pressure and meet deadlines
- Flexibility and adaptability to work across various areas of the warehouse if required
- Strong communication skills, both verbal and written
- Proficiency in using computer systems and handheld devices
- Customer service orientation with a positive attitude
- Basic numeracy and literacy skills
- Ability to multitask and prioritise workload effectively
- Team player with a collaborative approach
- Problem-solving skills and initiative
- Reliability and punctuality
Full training, uniform and PPE is provided.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand - essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Warehouse Debrief Operative employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Debrief Operative
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show that you can provide the excellent service DPD prides itself on.
✨Tip Number 3
Since the role requires strong organisational skills, think of specific instances where you've managed multiple tasks effectively. Be ready to discuss how you prioritised your workload under pressure.
✨Tip Number 4
Research DPD's commitment to sustainability and their innovative services. Being knowledgeable about the company’s goals can help you stand out as a candidate who is genuinely interested in contributing to their mission.
We think you need these skills to ace Warehouse Debrief Operative
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Warehouse Debrief Operative position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, administration, and any roles that required attention to detail. Use bullet points for clarity and include specific achievements where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific DPD values such as Passion, Respect, and Accountability, and provide examples of how you embody these in your work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DPD UK
✨Show Your Passion
DPD values passion and self-determination, so make sure to express your enthusiasm for the role. Share examples of how you've demonstrated these qualities in previous jobs or experiences.
✨Demonstrate Attention to Detail
As a Warehouse Debrief Operative, a keen eye for detail is crucial. Prepare to discuss specific instances where your attention to detail made a difference, whether in customer service or administrative tasks.
✨Highlight Your Communication Skills
Strong communication skills are essential for this role. Be ready to showcase your verbal and written communication abilities, perhaps by discussing how you’ve effectively assisted customers or collaborated with team members in the past.
✨Prepare for Problem-Solving Scenarios
The ability to multitask and solve problems is key in a fast-paced environment like DPD. Think of examples where you've successfully navigated challenges or adapted to changing situations, and be prepared to share these during your interview.
