At a Glance
- Tasks: Create rosters, manage driver holidays, and improve operational efficiency.
- Company: Join DPD UK, a Disability Confident Employer with a supportive culture.
- Benefits: Enjoy competitive salary, holiday trading, enhanced family leave, and discounts.
- Other info: Dynamic role with opportunities for career growth and innovation.
- Why this job: Make a real impact in transport management while developing your skills.
- Qualifications: Attention to detail, strong communication, and data analysis skills required.
The predicted salary is between 41160 - 41160 € per year.
Location: Oldbury
Days of Work: Monday - Friday
Start Time: 08:00-16:00 / 09:30-17:30
Contract Type: Permanent / 40 Hours Per Week
Salary: £41,160.6
Employer: DPD UK
Disability Confident Employer.
Purpose of Position
In this role you will be responsible for creating rosters, liaising with agencies, forward planning of peak periods and managing Outbased driver holidays. Ensuring cost and service levels are maintained as paramount.
Key Tasks / Areas of Responsibility
- Creating a workable roster that meets set KPIs around cost and service to be passed onto the operations team.
- Growing, maintaining and managing agency relationships to ensure sufficient and legally compliant resources are in place.
- Managing Outbased driver holidays and absences to fit with business requirements.
- Improving the overall support to the operation whilst concentrating on new and innovative ways of working.
- Reviewing KPIs and metrics through dashboards and data sets to drive efficiencies in HPR and overall transport cost, whilst maintaining service levels.
- Work closely with other departments to review current set‑ups and look for improvements.
- Monitor, review and action payment of all agencies within the department.
- Liaising with agencies to resolve and manage driver issues such as legal compliance, wages or shift queries.
- Effectively manage a shared inbox.
- React to special requirements for employed drivers within the rosters.
Qualifications
- High levels of attention to detail.
- Ability to manage your own time and consistently be a high performer under pressure.
- Experience of monitoring your own performance, with the ability to analyse data to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4× salary on joining the pension scheme.
- Health kiosks visiting every location.
- Vitality at Work.
- Free on‑site parking.
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping.
- Milestone days off to celebrate with family and friends.
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Transport Shift Manager - Outbased Resource employer: DPD UK
DPD UK is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in Oldbury. With benefits such as enhanced maternity and paternity packages, holiday trading, and free life assurance, employees are encouraged to thrive both personally and professionally. The company fosters innovation and collaboration, ensuring that every team member can contribute to meaningful improvements while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Shift Manager - Outbased Resource
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD UK on LinkedIn. A friendly chat can give you insider info about the company culture and what they really value in a Transport Shift Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your data analysis skills. Since you'll be reviewing KPIs and metrics, be ready to discuss how you've used data to drive efficiencies in past roles. We love seeing candidates who can back up their claims with real examples!
✨Tip Number 3
Show off your communication skills! During the interview, demonstrate how you’ve effectively managed relationships with agencies or teams in the past. Remember, it’s all about influencing strategy and getting everyone on board with your plans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who align with our values, so make sure to highlight that in your conversations!
We think you need these skills to ace Transport Shift Manager - Outbased Resource
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Transport Shift Manager role. Highlight your attention to detail and any relevant experience in managing rosters or working with agencies.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this position. Share specific examples of how you've successfully managed teams or improved processes in previous roles.
Showcase Your Data Skills:Since the role involves reviewing KPIs and metrics, mention any experience you have with data analysis. We want to see how you can drive efficiencies and improve service levels through data-driven decisions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at DPD UK
✨Know Your Roster Inside Out
Before the interview, make sure you understand how to create a workable roster that meets KPIs. Familiarise yourself with the key metrics and how they impact cost and service levels. This will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be liaising with agencies and managing driver issues, it's crucial to demonstrate your outstanding communication skills. Prepare examples of how you've effectively influenced strategy or resolved conflicts in the past. This will highlight your ability to maintain strong relationships.
✨Be Data Savvy
Brush up on your data analysis skills! Be prepared to discuss how you've used data to drive efficiencies in previous roles. Bring examples of dashboards or metrics you've worked with, as this will illustrate your analytical mindset and attention to detail.
✨Embrace DPD's Core Values
Familiarise yourself with DPD's DNA values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Think of specific instances where you've demonstrated these values in your work. This will help you connect with the company's culture and show that you're a great fit.
