DPD UK Southampton is seeking a customer service specialist to assist with parcel collection and delivery inquiries, supporting both internal teams and external customers.
You will work with Drivers, Shift Managers and Operations Managers to identify issues, proactively solve them and take ownership to resolve disputes, focusing on PODs and delivery statuses.
The role offers a busy, fast-paced environment, a 6-month FTC, 37.5 hours per week, and benefits from day one.
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Customer Service Advisor - Parcel Support & Resolution in Southampton employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.
