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- Tasks: Lead a team to support employee relations and drive the People Strategy.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, enhanced family leave, free life assurance, and discounts at hundreds of retailers.
- Why this job: Make a real impact on employee experience while growing your career in a dynamic environment.
- Qualifications: Experience in HR operations and strong decision-making skills required.
- Other info: Great opportunities for development and promotion within a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Permanent - 37.5 hours per week
Location: Roebuck Lane, Smethwick, B66 1BY
Days of Work: Monday to Friday
Hours of Work: 09:00 - 17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Purpose of Position
Responsible for a team of People Business Partners, ensuring that both proactive and reactive support is provided to the business in a consistent and professional manner in line with the company D&I strategy. Taking ownership for the delivery of the People Strategy and ensuring that key stakeholders fully understand the impact of operational decisions. Communicate regularly with the Head of People and Director of People & Talent on any potential risks or opportunities.
Key Tasks & Responsibilities
- Support the PBP’s in managing complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
- Apply P&T and business knowledge evidencing appropriate decision making skills.
- Advise managers on the terms and conditions of employment and knowledge share best practice with them.
- Develop P&T policies and procedures to drive performance and mitigate disputes.
- Work closely with the Talent team to identify development needs and opportunities.
- Liaise closely with senior managers to provide first line advice on current and existing issues.
- Work closely with the Reward and Benefits team to ensure consistent application of the reward strategy.
- Provide advice on recruitment and selection strategies.
- Manage talent and succession planning.
- Drive alignment between the People Strategy and business goals.
- Continuously monitor and review People policies and processes and propose changes where necessary.
- Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
- Support change management processes.
Additional Information
- Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.
People Manager - (HR Operations) in Smethwick employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Manager - (HR Operations) in Smethwick
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We can’t stress enough how much this helps you feel more confident and ready to tackle those tricky questions when they come up.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace People Manager - (HR Operations) in Smethwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Manager role. Highlight your experience in HR operations and any relevant achievements that align with DPD's goals. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills match what we're looking for. Keep it engaging and personal – we love to see your personality come through!
Showcase Your People Skills: As a People Manager, your ability to manage relationships is key. In your application, share examples of how you've successfully handled employee relations or developed talent in previous roles. We want to know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at DPD UK
✨Know the Company Inside Out
Before your interview, make sure you research DPD UK thoroughly. Understand their mission, values, and recent developments in the parcel delivery industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for People Management Scenarios
As a People Manager, you'll likely face questions about handling complex employee relations. Prepare specific examples from your past experiences where you've successfully managed disputes or implemented HR strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Strategic Thinking
Be ready to discuss how you would align the People Strategy with business goals. Think about how you can contribute to DPD's aim of being the most sustainable delivery company in the UK. Highlight any relevant experience you have in driving performance and mitigating disputes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, current challenges the People team is facing, or how success is measured in this role. This shows that you're engaged and thinking critically about how you can fit into the organisation.
