DPD UK is seeking a Sales and CRM Support Agent at its Smethwick head office. You will provide exceptional support to customers and internal teams, handling inquiries by phone and email, and ensuring response times align with SLAs.
You'll manage Salesforce leads, quotes, and account setup, process price requests, and maintain MyDPD logins, while collaborating with CRM Managers and franchisees. The role offers hybrid working and a busy, customer-focused environment.
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Hybrid Sales & CRM Support Specialist in Smethwick employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.
