DPD UK is seeking a friendly and proactive Call Centre Customer Service Specialist to join our frontline team at Smethwick Head Office. You’ll handle customer calls about deliveries, tracking, and collections with empathy and clarity.
In a fast-paced, modern environment, you’ll aim for first-call resolution, liaise across departments, and uphold service standards while maintaining key metrics. Monday–Friday with weekend work may apply.
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Frontline Customer Service Specialist – Fast-Paced Growth in Smethwick employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.
