DPD UK is seeking a proactive Training Lead to design, deliver, and continuously improve training across CCS locations. You will motivate teams, assess development needs, and ensure engaging learning experiences that align with our service standards.
The role requires excellent stakeholder communication, organisational skills, and the ability to manage training KPIs and budgets. A dynamic, customer-focused mindset aligns with our DNA and growth ambitions.
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Customer Services Team Lead & Training Coach in Smethwick employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.
