DPD UK is seeking a dedicated Team Manager/Customer Service Specialist to lead a high-performing customer services team. You will ensure excellent service to customers, handle delivery-related queries, and resolve issues while maintaining strong relationships across the internal business and with clients.
The role emphasizes achieving KPI targets, driving first-time resolution, and maintaining high standards of communication and professionalism in a fast-paced environment.
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Customer Service Specialist — Fast-Paced, Impactful Support in Smethwick employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.
