DPD UK is seeking a dedicated Customer Service Specialist to join our high performing team in Smethwick. You will deliver outstanding customer support for delivery and collection needs, resolving issues quickly and maintaining strong relationships across the business and with customers.
In this role you will strive to meet KPIs, manage queries, and collaborate with colleagues to ensure the best possible service while upholding our values of integrity and service excellence.
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Customer Experience Specialist in Smethwick employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.