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- Tasks: Lead a dynamic team of drivers to ensure efficient dispatch operations.
- Company: Join DPD, the UK's leading sustainable delivery company with a ÂŁ2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday, free life assurance, and discounted shopping.
- Why this job: Be part of a fast-paced environment that values inclusivity and career growth.
- Qualifications: Experience in people management within a transport setting is essential.
- Other info: Opportunities for development and promotion are abundant in our growing organisation.
The predicted salary is between 32000 - 45000 ÂŁ per year.
DPD UK Cumbernauld, Scotland, United Kingdom
DPD UK Cumbernauld, Scotland, United Kingdom
5 days ago Be among the first 25 applicants
- Location: DPD Cumbernauld – Old Quarry Road, Cumbernauld, G68 9NB
- Days of Work: Sunday to Thursday
- Hours of Work: 06:30 AM – 15:00PM
Company Description
- Contract Type: Permanent / 40 Hours Per Week
- Salary: circa ÂŁ39,676.21 plus Bonus
- Location: DPD Cumbernauld – Old Quarry Road, Cumbernauld, G68 9NB
- Days of Work: Sunday to Thursday
- Hours of Work: 06:30 AM – 15:00PM
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
We are currently recruiting for an experienced Dispatch Shift Manager, to help strengthen our depot operations management team.
In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be;
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure \”Depot Clear\” is achieved in line with depot targets
Qualifications
What we’re looking for ;
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Shift Manager - Dispatch employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Dispatch
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values in your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight your experience in managing teams within fast-paced environments. Be ready to share specific examples of how you've motivated and led teams to achieve targets, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and decision-making processes. Think of scenarios where you've had to make quick decisions under pressure, as this will resonate well with the demands of the dispatch environment.
✨Tip Number 4
Research DPD's sustainability initiatives and be ready to discuss how you can contribute to their goals. Showing that you're informed about their mission can demonstrate your genuine interest in the company and its future.
We think you need these skills to ace Shift Manager - Dispatch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced operations and people management. Use specific examples that demonstrate your ability to motivate and lead a team, as these are key qualities DPD is looking for.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company’s values. Mention how your skills align with their goals, particularly in achieving depot targets and maintaining effective communication with drivers.
Highlight Relevant Skills: Emphasise your strong communication, decision-making, and problem-solving skills. Provide examples of how you've successfully managed teams and resolved issues in previous roles, especially in a transport or logistics setting.
Showcase Your Data Analysis Abilities: Since the role requires comprehensive reporting and data analysis, include any relevant experience you have with data management tools or software. Highlight your ability to analyse data effectively to improve operational performance.
How to prepare for a job interview at DPD UK
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team of drivers. Be prepared to discuss your previous experience in managing teams, how you motivate them, and any specific strategies you've used to keep them engaged and productive.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Think of examples where you've successfully resolved conflicts or communicated important information to your team. Highlight your ability to inspire and motivate others through clear communication.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your decision-making and problem-resolution skills. Prepare examples of past challenges you've faced in a fast-paced environment and how you overcame them, particularly in a transport or logistics setting.
✨Familiarise Yourself with Key Performance Indicators
Understanding KPIs related to service, cost, productivity, and health and safety is crucial. Be ready to discuss how you've worked with KPIs in the past and how you plan to achieve them in this role.
