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- Tasks: Lead a dynamic team to ensure efficient delivery operations and maintain high service standards.
- Company: Join DPD, a leading sustainable delivery company with a turnover of nearly £2 billion.
- Benefits: Enjoy perks like never working on your birthday, free life assurance, and discounted shopping.
- Why this job: Be part of a fast-paced environment that values inclusivity and offers career progression.
- Qualifications: Experience in people management within a fast-paced operation is essential; strong communication skills required.
- Other info: DPD is a Disability Confident Employer and promotes from within.
The predicted salary is between 33000 - 46200 £ per year.
Job Overview
- Days of Work: Sunday to Thursday
- Hours of Work: 12:30-21:00
- Contract Type: Permanent 40 Hours Per Week
- Salary: Circa £40,400 plus bonus
- Location: DPD Cardiff, Wentloog Corporate Park, Rumney, CF3 2ER
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast‑paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD is passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday again! DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations team.
As a Shift Manager you will be required to achieve depot objectives in terms of operational, compliance, financial, customer service and HR tasks and responsibilities, through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your areas of accountability. In this role you will be working closely with our drivers and warehouse operatives, overseeing the accurate processing of any collections and returns to the depot and dealing with any inbound customer service queries to ensure appropriate action is taken.
Key Accountabilities
- Ensure trailer departures from depot and customer sites leave at the designated time.
- Ensure all parcels are collection scanned.
- Ensure depot target for PPMHR is achieved.
- Ensure company target for security searches is achieved.
- Ensure all relevant systems and reports are analysed and updated in a timely manner.
Qualifications
What we’re looking for:
- You will have experience in a fast‑paced operation with proven and demonstrable people‑management experience, involving direct accountability and responsibility for motivating and leading a high‑performing team, ideally within a transport setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision‑making, problem resolution and time‑management skills.
- Demonstrate high levels of resilience, self‑motivation and flexibility.
- Excellent computer skills with the ability to use Google Chrome applications.
- Ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity, taking swift and appropriate action when required.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4× salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today.
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Shift Manager - Cardiff employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Cardiff
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values in your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight your experience in managing teams within fast-paced environments. Be ready to share specific examples of how you've motivated and led teams to achieve targets, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and decision-making processes. Think of scenarios where you've had to make quick decisions under pressure, as this will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Research DPD's operations and recent developments in the logistics industry. Being knowledgeable about the company and its market position will show your genuine interest and help you stand out during interviews.
We think you need these skills to ace Shift Manager - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced operations and people management. Use specific examples that demonstrate your ability to motivate and lead a team, particularly in a transport setting.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company’s values. Mention how your skills align with the job requirements, such as strong communication and decision-making abilities, and provide examples of how you've successfully managed teams in the past.
Highlight Relevant Skills: Clearly outline your skills related to data analysis, reporting, and using Google applications. Emphasise your problem-solving capabilities and resilience, as these are key attributes for the Shift Manager position.
Showcase Your Understanding of DPD: Demonstrate your knowledge of DPD's commitment to sustainability and customer service in your application. This shows that you resonate with their mission and are genuinely interested in contributing to their goals.
How to prepare for a job interview at DPD UK
✨Know the Company Values
Before your interview, make sure you understand DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Be prepared to discuss how you embody these values in your previous roles.
✨Demonstrate People Management Skills
As a Shift Manager, you'll need to showcase your experience in leading and motivating teams. Prepare examples of how you've successfully managed people in fast-paced environments, particularly in transport or logistics.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Think of specific situations where you had to resolve issues quickly and effectively, especially related to team dynamics or operational challenges.
✨Showcase Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you maintain ongoing communication with drivers and ensure they are engaged and motivated.