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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and outstanding customer service.
- Company: Join DPD UK, a market leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive salary, bonus scheme, health perks, and career development opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in logistics and strong team management skills required.
- Other info: Flexible shifts with opportunities for growth and promotion within a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Operations Manager to join and strengthen our highly experienced Depot management team.
In this role you will be a crucial member of the management team who oversees the smooth running of our operation, helping your Depot to achieve outstanding service to our customers but also achieve challenging objectives around Cost, Health & Safety, Security, Productivity and Transport.
Additionally you’ll also have accountability for;
- Recruitment, development and retention of staff, ensuring all compliance and all Employee Relations processes are being followed
- Managing P&L through effective planning and reporting.
- Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.
Qualifications
What we’re looking for :
- You will have extensive experience in logistics, warehouse or distribution industries.
- You will have the ability to run a fast paced operation, managing and motivating high performing operational teams.
- Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
- Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which could include some weekend working.
- A full UK driving licence is essential.
Additional Information
About our benefits:
Alongside a competitive salary plus a bonus scheme based on company and personal performance and a company car or generous cash allowance we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Operations Manager - London Docklands employer: DPD (UK)
Contact Detail:
DPD (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - London Docklands
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at DPD. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD's values and recent achievements. Show us how your experience aligns with their goals, especially around sustainability and innovation.
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you'll need to influence and motivate teams. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DPD family!
We think you need these skills to ace Operations Manager - London Docklands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics and any achievements that align with DPD's goals, like improving productivity or enhancing customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the industry and how your values align with DPD's DNA. Don’t forget to mention specific examples of how you've successfully managed teams or improved operations.
Showcase Your Data Skills: Since analysing data is key for this role, make sure to include any relevant experience you have with performance monitoring and implementing changes based on data insights. This will show us you're ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, plus you’ll get all the latest updates from DPD!
How to prepare for a job interview at DPD (UK)
✨Know Your Numbers
As an Operations Manager, you'll need to manage P&L effectively. Brush up on your financial acumen and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples of how you’ve improved cost efficiency or increased productivity.
✨Showcase Your Leadership Style
DPD values strong leadership, so think about how you motivate and develop your teams. Prepare to share stories that highlight your ability to lead high-performing operational teams and how you’ve handled challenges in employee relations.
✨Be Data-Driven
Since the role involves monitoring performance and implementing changes based on data analysis, come prepared with examples of how you've used data to drive improvements in previous roles. Discuss specific metrics you tracked and the outcomes of your initiatives.
✨Embrace DPD's Values
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Be ready to explain how these values resonate with you and how you've demonstrated them in your professional life. This will show that you're a great cultural fit for the company.