DPD UK is seeking an Operating Model Lead to own the blueprint for future transformation. You will design Target Operating Models (TOMs) for critical programmes, signing off the operational architecture and guiding governance and people structures through the transformation roadmap.
You will embed customer-centric principles into process and technology pillars, map value streams, and ensure efficient, measurable outcomes across delivery streams.
#J-18808-LjbffrOperating Model Lead: Transformation & Customer Experience in Oldbury employer: DPD UK
DPD is an exceptional employer, committed to fostering a supportive and inclusive work environment in Bristol. With a focus on employee growth, competitive benefits from day one, and a strong emphasis on sustainability, DPD not only offers job security but also the opportunity to thrive in a dynamic team dedicated to delivering world-class service. Join us and enjoy unique perks like never working on your birthday, while contributing to our mission of being the UK's most sustainable delivery company.
