DPD UK – About Us
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. We deliver a broad range of delivery and innovative services for customers worldwide. With a turnover of nearly £2 billion, our aim is to be the most sustainable delivery company in the UK and to provide the best service, technology and people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Lead and manage the people‑side of change, ensuring successful adoption and usage of new processes, systems, and organisational structures across the business. This role is crucial for maximising the return on investment of transformation initiatives by driving employee engagement, minimising resistance, and fostering a culture of continuous improvement.
Key Tasks / Areas of Responsibility
- Transformation & Change Strategy – develop and execute robust change management strategies, including communications plans, sponsor roadmaps, training plans and resistance management plans.
- Impact Analysis & Risk Mitigation – conduct comprehensive change impact analyses to identify potential challenges and risks, and develop mitigation strategies.
- Stakeholder Engagement & Management – identify and analyse key stakeholders, and develop tailored engagement and influencing tactics for each group.
- Sponsorship & Execution Coaching – coach senior leaders, managers and project teams to fulfil their change sponsorship and execution roles effectively.
- Change Measurement & Evaluation – evaluate change readiness, measure success using KPIs, report results and manage corrective actions.
- Training & Documentation Management – create and manage training materials and user documentation to ensure effective knowledge transfer and skill development.
- Colleague Development & Mindset – champion and embed initiatives that develop colleagues' critical thinking and change agility to proactively embrace transformation initiatives.
- Transformation Agenda Championing – act as a champion for the company's transformation agenda, ensuring alignment between change activities and strategic business goals.
- Project Integration & Collaboration – collaborate closely with project management teams to integrate change management activities into the overall project plan.
- Resistance Management & Roadblock Removal – proactively identify and address potential roadblocks and sources of user resistance to maintain momentum and achieve successful change adoption.
- Framework Maturity & Evolution – contribute to the continuous maturity and evolution of the organisation’s change management framework and methodology.
Remuneration and Benefits
Salary: £80,000 per annum
Car allowance: £11,000 or company car
15% bonus scheme
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 × salary when joining the pension scheme
- Vitality at Work
- Free on‑site parking
- Discounted shopping from 100 + retailers, including up to 5 % off supermarket shopping
- Milestone days off to celebrate with family and friends
- Free eye tests and support with the cost of glasses for employees who use a screen regularly
DPD prides itself on recognising and developing talent and promoting from within. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you.
