At a Glance
- Tasks: Lead communication for our transformation journey and engage colleagues in our vision.
- Company: Join DPD, the UK's most sustainable delivery company with a vibrant culture.
- Benefits: Enjoy competitive salary, health perks, and never work on your birthday again!
- Other info: Great career growth opportunities in a dynamic, supportive environment.
- Why this job: Make a real impact by connecting teams to our exciting transformation strategy.
- Qualifications: Experience in communication campaigns and change initiatives is essential.
The predicted salary is between 50000 - 60000 £ per year.
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one.
Role Purpose
The Change & Transformation Communications Lead is responsible for engaging colleagues in our new Business Strategy and Transformation Programme. This role goes beyond merely distributing information; it is about actively engaging the organisation for future growth. By bringing our purpose, vision, and values to life, you will win the hearts and minds of our people, taking our teams on a clear, inspiring journey from where we are today to where we need to be.
Key Responsibilities
- Create a compelling "Change Story" that connects the Executive Team vision to the daily reality of our teams, answering the critical "What’s in it for me?" at all levels.
- Partner closely with the Strategy & Transformation Director and Business Transformation leads to ensure the organisation is "change-ready." You will proactively identify potential friction points and craft communication strategies to smooth the transition.
- Design the toolkits, coaching narratives, and briefing materials that enable functional leaders and managers to confidently lead their own teams through change.
- Ensure the strategy feels like something being built with the business, not imposed on it. You will establish two‑way feedback loops that allow for genuine conversation, listening, and course correction.
- Design and execute high‑impact "moments that matter" (e.g., Town Halls, conferences, leadership events) to build momentum, maintain alignment, and celebrate progress.
Knowledge, Skills, and Experience
- Draft, implement, and measure comprehensive colleague communication and engagement plans for our transformation programme, viewing all initiatives through a colleague and partner lens.
- Align individual transformation project messages with the overarching communication strategy so colleagues understand the why, the how, and what it means to them.
- Develop and manage the Internal Communication and Engagement (ICE) calendar, acting as "air traffic control" to ensure message consistency, timely delivery, and to prevent overload.
- Manage, evaluate, and optimise internal communication channels, staying abreast of industry innovations and best practices to ensure we use the most effective platforms.
- Support the Head of Internal Communication and Engagement with the delivery of the business leadership engagement programme, managing events from content creation through to execution.
- Translate complex financial, customer, colleague information into clear, engaging messages for diverse audiences, including front‑line teams.
Experience Required
- Demonstrable experience developing and executing successful colleague communication and engagement campaigns within a complex, multi‑stakeholder environment.
- Experience working directly on business transformation or change initiatives, managing messages for both directly and indirectly affected audiences.
- Deep knowledge of copywriting, editing, print, and video production, with experience building creative, multi‑channel narratives.
- Proven experience supporting or delivering large‑scale leadership events and conferences, managing both logistics and strategic content.
- Solid understanding of the internal communications mix, including setting measurable objectives, channel analytics, and qualitative research.
Technical Skills & Qualifications
- Outstanding writing and editing skills, with the ability to translate dense, complex information into simple, inspiring copy under tight deadlines.
- A self‑starter who identifies the true communication needs of the business by digging deeper, asking probing questions, and constructively challenging initial briefs.
- A collaborative team player with excellent interpersonal skills, capable of building trust and influencing stakeholders at all levels, including senior executives.
- Comfortable navigating a fast‑paced, evolving environment with high emotional intelligence and creativity.
- Ability to maintain a high level of confidentiality while handling commercially sensitive and restricted information.
Behavioral Competencies
- Strategic Influencing: the ability to challenge, influence, and build strong partnerships with senior executives and the Board.
- Commercial Acumen: a sharp understanding of business margins, ensuring colleague communication is always adding value and looking for our return on investment.
- Resilience & Agility: thrives in a highly dynamic environment where priorities can shift rapidly based on market demand and supply chain pressures.
Additional Information About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability.
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers’ promises, then this is the job for you! Apply today.
Change and Transformation Communication Lead in Oldbury employer: DPD UK
DPD is an exceptional employer that prioritises employee well-being and career growth, offering a vibrant work culture that champions inclusivity and sustainability. With a competitive salary and a comprehensive benefits package starting from day one, including unique perks like never working on your birthday, DPD fosters an environment where employees can thrive and develop their skills while contributing to a meaningful mission. Join us in a dynamic setting where your contributions will be valued, and you will have the opportunity to shape the future of our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Change and Transformation Communication Lead in Oldbury
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
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✨Apply Directly Through Our Website
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We think you need these skills to ace Change and Transformation Communication Lead in Oldbury
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at DPD UK.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to DPD UK’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at DPD UK
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to DPD UK. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at DPD UK. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to DPD UK.
