DPD UK in Middleton is seeking a customer service professional to support the delivery operations. You will handle both internal and external customer inquiries about parcel collection or delivery and collaborate with Drivers, Shift Managers and Operations Managers to identify issues and take ownership of resolutions.
You will focus on delivering accurate delivery status updates with POD, investigating missing parcels and resolving delivery disputes, while maintaining a courteous, professional
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Delivery & POD Support Specialist in Middleton employer: DPD UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary package alongside benefits such as enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where talent is recognised and nurtured, providing ample opportunities for career growth in the dynamic North Region of the UK.
