At a Glance
- Tasks: Lead a dynamic team to ensure smooth delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a strong ethical culture.
- Benefits: Enjoy competitive salary, bonus, health perks, and never work on your birthday!
- Other info: Great opportunities for growth and development in a supportive workplace.
- Why this job: Make a real impact in a fast-paced environment while advancing your career.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 40000 - 40000 € per year.
Contract Type: Permanent
40 Hours Per Week
Salary: Circa 40k plus Bonus
Location: DPD Liverpool, 19 Sugarbrook Drive, Stonebridge, Liverpool, L11 2BD
Days of Work: Monday - Friday
Hours of Work: 12pm Start
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets
Qualifications
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager in Liverpool employer: DPD UK
DPD Liverpool is an exceptional employer that prioritises employee well-being and career growth, offering a competitive salary and a range of fantastic benefits from day one, including never working on your birthday. With a strong commitment to sustainability and a vibrant, inclusive work culture, DPD fosters an environment where employees can thrive and develop their skills while contributing to a world-class service. Join us in a fast-paced, dynamic setting where your contributions are valued and recognised, paving the way for a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with DPD's values and recent achievements. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice common interview questions, especially those related to people management and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Shift Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining DPD and how you embody our core values like Passion, Respect, and Accountability. Keep it engaging and personal!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application demonstrates your ability to inspire and manage a team. Use clear and concise language to show us you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for the role!
How to prepare for a job interview at DPD UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and customer service. Understanding their values and how they operate will help you align your answers with what they’re looking for.
✨Showcase Your People Management Skills
As a Shift Manager, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss specific situations and outcomes.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make quick decisions under pressure, especially in a fast-paced environment. Highlight your thought process and the results of your actions.
✨Prepare for Data Analysis Questions
Since the role requires comprehensive reporting and data analysis, brush up on your computer skills and be prepared to discuss how you’ve used data to drive decisions in previous roles. Bring examples of reports or analyses you've completed.
