At a Glance
- Tasks: Manage tech and logistics, ensuring smooth operations and top-notch customer service.
- Company: Join DPD, the UK's leading sustainable delivery carrier with a focus on innovation.
- Benefits: Earn £14.93ph, enjoy career growth, extra time off, and great discounts.
- Other info: Flexible work environment with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team that values your input and offers real career progression.
- Qualifications: Attention to detail, digital fluency, and strong communication skills are essential.
The predicted salary is between 31000 - 41000 £ per year.
LOCATION: DPD Guildford - Prime 24, Lyon Way, GU16 7EX
Ready to join the company that aims to be the UK’s most sustainable premium delivery carrier? We’re looking for reliable Pre Brief Operatives to join our team. DPD is a £2 billion industry leader focused on sustainability, innovation, and taking care of the people who keep us moving.
Why DPD? (The Good Stuff)
- Pay: £14.93ph - Overtime paid at enhanced rate
- Stability & Growth: Genuine career progression as we promote from within.
- Extra Time Off: Milestone Days to celebrate life’s big moments e.g Your Birthday + Holiday Trading.
- Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
- Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
- Financial Peace of Mind: Free Life Assurance (4x salary).
Job Description
Contract Type: Permanent – 40 Hours Per Week
Days of Work: Sunday - Thursday
Hours of Work: 05:00 - 13:30
What You’ll Be Doing
No two days are the same here. You’ll be the essential link between our drivers, our warehouse, and our tech:
- Tech Management & Logistics: You’re the guardian of our "Saturn" handheld devices. You’ll manage the check-in/out process for the driver fleet, ensuring every unit is accounted for, fully charged, and updated.
- Data Guru: You’ll navigate our internal "Universe" system and Google Docs like a pro. Your mission is to maintain real-time data accuracy, ensuring that every entry is precise so the depot runs like a well‑oiled machine.
- Customer Experience: You’ll be the face of DPD for customers visiting the depot. Whether they are picking up a long‑awaited parcel or have a complex delivery query, you’ll provide top-tier service and solve problems on the spot.
- Operations Support: You aren’t just behind a desk. You’ll stay active by supporting the warehouse floor crew, participating in daily team huddles, and helping out with various depot duties to ensure we meet our delivery promises.
- Safety & Standards: You’ll help keep the vibe professional and safe by maintaining an organized workspace and following health and safety protocols to protect yourself and the team.
Qualifications
What You Bring
We aren't just looking for a checklist of skills; we’re looking for someone who matches our energy. To thrive in this role, you’ll need:
- A Sharp Eye for Detail: You’re the type of person who spots a typo or a missing entry from a mile away.
- Digital Fluency: You should be a "natural" with tech. You’re comfortable navigating Google Workspace (Docs/Sheets) and can quickly learn our bespoke internal platforms, like Universe.
- The "Cool Under Pressure" Factor: You stay focused and chill when the floor gets busy, prioritising your tasks effectively.
- Top-Tier Communication: You’re a "people person" who can switch gears effortlessly.
- Adaptability & Drive: You’re proactive and flexible with your duties.
- The DPD DNA: You genuinely vibe with our core values.
Does this sound like you? We’re ready to help you grow if you’re ready to put in the work. DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.
Depot Operations & Tech Support Specialist in Guildford employer: DPD UK
At DPD Guildford, we pride ourselves on being an employer that truly values its people and their growth. With a strong focus on sustainability and innovation, we offer a comprehensive benefits package, including competitive pay, career progression opportunities, and wellbeing support, all within a dynamic and supportive work culture. Join us to be part of a team that celebrates milestones and fosters a sense of community while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Depot Operations & Tech Support Specialist in Guildford
✨Tip Number 1
Get to know the company! Research DPD's values and sustainability efforts. When you show up for your interview, drop in some knowledge about their initiatives. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the role. Be ready to share examples of how you've tackled challenges in tech management or customer service.
✨Tip Number 3
Dress the part! While DPD is all about being professional, don’t forget to be yourself. Wear something that makes you feel confident but also fits the vibe of the company. First impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your conversation and reinforce your enthusiasm for the role.
We think you need these skills to ace Depot Operations & Tech Support Specialist in Guildford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Make it engaging and relatable!
Tailor Your Application:Make sure to tailor your application to the Depot Operations & Tech Support Specialist role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do at DPD!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at DPD UK
✨Know Your Tech
Familiarise yourself with the tech you'll be managing, especially the 'Saturn' handheld devices. Be ready to discuss how you would handle issues like device malfunctions or data inaccuracies, as this shows your proactive approach and understanding of the role.
✨Show Off Your Data Skills
Brush up on your Google Workspace skills, particularly Docs and Sheets. Prepare to demonstrate how you would maintain real-time data accuracy and manage high-volume data entry, as this is crucial for the role.
✨Emphasise Your People Skills
Since you'll be the face of DPD for customers, think of examples where you've provided excellent customer service. Highlight your ability to communicate clearly and empathetically, especially in high-pressure situations.
✨Demonstrate Your Adaptability
Be ready to discuss times when you've had to adapt quickly to changing circumstances. This could involve taking on new tasks or helping colleagues. Showing that you're flexible and proactive will resonate well with the interviewers.
