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- Tasks: Ensure secure access for vehicles and provide excellent customer service.
- Company: Join DPD, the UK's leading sustainable delivery company.
- Benefits: Competitive salary, holiday trading, free life assurance, and discounts at hundreds of retailers.
- Why this job: Be part of a team that values inclusivity and sustainability while building your career.
- Qualifications: Strong communication skills and a responsible attitude; training provided.
- Other info: Opportunities for growth and development in a dynamic work environment.
The predicted salary is between 20400 - 30600 £ per year.
Overview
Company: DPD. Location: Smethwick, B66 1BY. Contract Type: Permanent 40.25 hours per week. Salary: £25,500 per annum. Working hours: 06:00-18:00. Days of Work: 4 on 4 off.
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career. DPD is passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
- Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
- Communicating to other departments within the business with reference to vehicle movements
- Physical checks of vehicle details and seals
- Ensuring that all reported empty trailers arriving & departing are physically checked
- Ensuring that trailer locking systems are working effectively
- Working as part of a team to deliver excellent gatehouse security and customer service
- Coordinating activities between contractors, employees and visitors
- Liaising with emergency services and other third-party organisations
Qualifications
What we’re looking for
Previous experience in a similar position would be advantageous but full training will be provided. Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with staff, international drivers and visitors on a daily basis. You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work.
We will also expect you to have:
- The ability to use initiative and follow procedures and guidelines
- A professional appearance and attitude at times
- Flexibility towards working hours as working hours are varied to fit in with the current shift roster
- Proactive and supportive team player
- Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability
- Have excellent computer skills
- Ability to work between two hub locations at short notice is required
Additional Information
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can deliver a best in class customer experience, then this is the job for you! Apply today.
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Gatehouse Operative employer: DPD (UK)
Contact Detail:
DPD (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gatehouse Operative
✨Tip Number 1
Network like a pro! Reach out to current or former DPD employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Gatehouse Operative role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. Think about how your past experiences align with DPD's core values like Passion and Accountability. We want to see that you’re not just a fit for the job, but for our culture too!
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, you’ll be liaising with various people, so demonstrating your ability to communicate effectively is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining DPD and being part of our journey towards sustainability and excellent customer service.
We think you need these skills to ace Gatehouse Operative
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Gatehouse Operative role. Highlight any relevant experience and skills that match the job description. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate effectively, as it reflects the strong communication skills we value in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at DPD!
How to prepare for a job interview at DPD (UK)
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and customer service. Understanding their core values like Passion, Respect, and Accountability will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you had to liaise with different teams or handle challenging conversations, as these will demonstrate your interpersonal skills.
✨Demonstrate Your Team Spirit
DPD values teamwork, so be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you supported your colleagues or contributed to a team goal, highlighting your proactive and supportive nature.
✨Dress the Part
First impressions matter! Make sure to dress professionally for your interview. A smart appearance not only shows respect for the interviewers but also reflects your understanding of the professional environment at DPD.