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- Tasks: Ensure fleet vehicles are roadworthy and compliant while supporting depot operations.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, enhanced maternity/paternity leave, and free life assurance.
- Why this job: Be part of a dynamic team making a real impact in the delivery industry.
- Qualifications: Strong communication skills and a passion for quality work are essential.
- Other info: Great career growth opportunities with a focus on talent development.
Overview
Contract: Permanent / 37.5 hour per week.
Salary: £14.93ph – Overtime paid at enhanced rate.
Location: Unit 4, Humphrys Road, Woodside Industrial Estate, Dunstable, LU5 4TP
Days of Work: Tuesday to Saturday
Hours of Work: 05:00 to 13:00
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
As our Fleet Ambassador your key objective is to ensure that all vehicles are checked for vehicle condition and road worthiness in terms of legal, corporate image and operational compliance, with exceptions to be reported via the vehicle check app and defect procedure. You will ensure all drivers are identifying and correctly reporting defects via the correct processes and that they are rectified. To conduct all Owner Driver leased vehicles start of contract and end of contract handovers for employment, terminations, vehicle swaps and hire vans. In addition provide support to the depot operation by conducting regular site and equipment checks. You will also be responsible for reporting any fleet accidents on our portal TranMan.
Key Daily Checks
- To check all fleet vehicles including rental vehicles on a daily basis and record the check and condition via the Vehicle App.
- Checking and ensuring all 3.5 Tonne Vans vehicles do not exceed 3.5 Tonnes in weight using the weighbridge
- Fleet Ambassador to VOR (vehicle off road) vehicles if damage found or defective.
- To check all associated vehicle equipment, including material handling equipment, jump packs, fuel pumps and enclosure.
- Ensuring the site is adhered to the health and safety rules including a clear traffic flow and associated parking is being used effectively
- Ensuring all drivers have the correct DPD Uniform at all times and the vans are up to company standards and are kept clean at all times
Key Weekly Checks
- If damage is found on the Owner Driver vehicle, a 21 day notice is populated via the app.
- Record all 21 day notices/7 day notices into a Google Calendar shared with your Transport Team.
- Review any outstanding 21 day notice letters due with the Depot Quality Manager or Depot manager
- Conducting a weekly check and downloading information from the HGV fleet, accounting for any discrepancies
- Check Fleet Stock (mirror glasses, lamps, bulbs etc) and reorder as required.
- Ensure that the gritter is in full working order and clean, during the winter period. Report any defects to your Regional Transport Engineer.
Qualifications
What we’re looking for
You will be someone who takes pride in their work consistently producing work of a high quality. Your strong communication, listening and problem resolution skills will be fully utilised in this role. We would also expect you to have:
- Good planning and organising skills
- Ability to prioritise and manage your time effectively
- Ability to cope with change
- Ability to handle difficult situation and challenging conversations
- Able to work in a systematic, methodical and orderly way following all depot instructions and procedures to include all regulatory requirements e.g Health and Safety
- Able to work on your own initiative and without close supervision
Benefits
Additional Information
About our benefits:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Free onsite car parking for all employees
- Vitality at Work
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today.
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Fleet Ambassador employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Ambassador
✨Tip Number 1
Get to know the company! Research DPD UK and its values. When you walk into that interview, show us you understand our mission to be the most sustainable delivery company in the UK. It’ll impress us and help you stand out!
✨Tip Number 2
Practice your communication skills. As a Fleet Ambassador, you'll need to communicate effectively with drivers and managers. Role-play common scenarios with a friend to boost your confidence and ensure you're ready for any challenging conversations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past where you've tackled issues head-on. We love candidates who can think on their feet and handle difficult situations with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the DPD family. Let’s get you on board!
We think you need these skills to ace Fleet Ambassador
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the Fleet Ambassador role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing examples of how you've effectively communicated in past jobs. We love a good story that illustrates your problem-solving abilities!
Be Methodical: As a Fleet Ambassador, being systematic is crucial. When writing your application, demonstrate your ability to follow processes and procedures. We’re looking for someone who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the DPD family!
How to prepare for a job interview at DPD UK
✨Know Your Stuff
Before the interview, make sure you understand DPD UK's mission and values. Familiarise yourself with their commitment to sustainability and customer service. This will show that you're genuinely interested in the company and align with their goals.
✨Showcase Your Skills
Be ready to discuss your planning, organising, and problem-solving skills. Prepare specific examples from your past experiences where you've successfully managed time or handled difficult situations. This will demonstrate your ability to thrive in the Fleet Ambassador role.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team you'll be working with. Inquire about the tools and processes used for vehicle checks or how the team collaborates on safety compliance. This shows your enthusiasm and willingness to engage.
✨Dress the Part
Even if the job is hands-on, dressing smartly for the interview can make a great first impression. It reflects your professionalism and respect for the opportunity. Plus, it aligns with the company's expectation of maintaining a clean and professional image.
