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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a focus on customer satisfaction.
- Company: Join DPD UK, a leading parcel delivery company committed to sustainability and innovation.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD, work in a dynamic environment, and grow your career with us.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Opportunities for development and promotion within a supportive team culture.
Collection and Delivery Driver – 3.5 Tonne
Collection and Delivery Driver – 3.5 Tonne
2 days ago Be among the first 25 applicants
- Salary: £13.00ph – overtime paid at enhanced rate
- Hours of Work: 08:00 Start.
Company Description
- Contract Type: Permanent
- Working Hours Per Week: 40 Hours Per Week
- Salary: £13.00ph – overtime paid at enhanced rate
- Location: DPD Newtown, Unit 16, Vastre industrial estate, Newtown, SY16 1DZ
- Shift Pattern: Wednesday – Saturday
- Hours of Work: 08:00 Start.
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you\’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
Qualifications
What we\’re looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg / 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Distribution
-
Industries
Truck Transportation
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Familiarise yourself with the local area and road networks. Knowing the quickest routes and potential traffic hotspots can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with DPD staff or during the application process. Being friendly and approachable can make a lasting impression, as this role heavily relies on excellent customer interaction.
✨Tip Number 3
Prepare to discuss your experience with handling deliveries and managing schedules. Be ready to share specific examples of how you've successfully navigated challenges in previous driving roles, as this will highlight your problem-solving abilities.
✨Tip Number 4
Show your commitment to safety and vehicle maintenance. Be prepared to talk about how you ensure your vehicle is in top condition and how you adhere to traffic laws, as this reflects your professionalism and responsibility as a driver.
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles where you managed deliveries or worked in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and DPD's commitment to customer satisfaction. Mention specific examples of how you've provided excellent service in past positions.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as time management, problem-solving, and physical fitness. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DPD UK
✨Know the Company Values
DPD places a strong emphasis on their core values: Honesty, Respect, Passion, Flexibility, Caring, and Accountability. Make sure to understand these values and think of examples from your past experiences that demonstrate how you embody them.
✨Demonstrate Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Prepare to discuss how you've provided exceptional customer service in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Local Geography
Having a good knowledge of local roads and geography is crucial for this role. Before the interview, review maps or use navigation apps to familiarise yourself with the area around Newtown. This will show your preparedness and understanding of the job requirements.
✨Prepare for Practical Questions
Expect questions about how you would handle various scenarios on the job, such as dealing with delivery issues or managing your route efficiently. Think through potential challenges you might face and how you would resolve them, showcasing your problem-solving skills.
