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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a focus on customer satisfaction.
- Company: Join DPD UK, a leading parcel delivery company committed to sustainability and innovation.
- Benefits: Enjoy competitive pay, overtime rates, health perks, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD, work independently, and develop your career in a supportive environment.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Opportunities for growth and promotion within a rapidly evolving company.
Collection and Delivery Driver – 3.5 Tonne
Collection and Delivery Driver – 3.5 Tonne
1 day ago Be among the first 25 applicants
- Salary: £14.56ph – Overtime paid at enhanced rate
- Shift Pattern: Monday – Friday
- Hours of Work: 09:30 – 17:30
Company Description
- Contract Type: Permanent Full Time
- Working Hours Per Week: 40 Hours Per Week
- Salary: £14.56ph – Overtime paid at enhanced rate
- Location: Twelvetrees Crescent, Bromley-by-Bow, London, E3 3JG
- Shift Pattern: Monday – Friday
- Hours of Work: 09:30 – 17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you\’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
Qualifications
What we\’re looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg / 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Distribution
-
Industries
Truck Transportation
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Familiarise yourself with the local area and road networks. Knowing the quickest routes and potential traffic hotspots can help you manage your delivery schedule more effectively, which is crucial for a role that relies on timely collections and deliveries.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the company. Whether it's through networking or during the interview process, showing that you understand the importance of customer satisfaction will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with handling parcels and operating vehicles. Highlight any previous roles where you had similar responsibilities, as this will show that you are capable of managing the physical demands of the job.
✨Tip Number 4
Show your flexibility and problem-solving skills by preparing examples of how you've adapted to changing situations in past jobs. This is particularly important in a fast-paced environment like DPD, where conditions can change rapidly.
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, customer service skills, and any previous roles that demonstrate your ability to work independently and manage time effectively. Use keywords from the job description to align your experience with what DPD is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to DPD's reputation for excellence in logistics.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as your ability to lift and carry parcels, familiarity with local roads, and basic computer skills. Make sure to mention your full UK driving licence and any experience with 3.5 tonne vehicles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a role that involves accurate parcel handling and delivery.
How to prepare for a job interview at DPD UK
✨Show Your Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Be prepared to discuss your previous experiences in customer service and how you handle difficult situations. Highlight your ability to remain friendly and professional, even under pressure.
✨Know the Route
Familiarise yourself with the local roads and geography of the area where you'll be working. During the interview, mention any relevant experience you have with navigating routes efficiently, as this will demonstrate your preparedness for the role.
✨Demonstrate Your Problem-Solving Skills
The job requires quick thinking and adaptability. Prepare examples of past situations where you've had to solve problems on the go, whether it's dealing with delivery issues or unexpected changes in your schedule.
✨Emphasise Safety and Compliance
Safety is paramount in this role. Be ready to discuss your understanding of traffic laws and company policies. Mention any previous experience you have with vehicle maintenance and safety checks, as this shows your commitment to operating safely.
