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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with exceptional customer service.
- Company: Join DPD UK, a leading parcel delivery company focused on sustainability.
- Benefits: Earn £13.00ph, enjoy enhanced overtime pay, and access great perks like discounted shopping.
- Why this job: Be the face of DPD, making a real impact in logistics while developing your career.
- Qualifications: Must have a full UK driving licence and a passion for customer service.
- Other info: Dynamic work environment with opportunities for growth and development.
Collection and Delivery Driver – 3.5 Tonne
1 day ago Be among the first 25 applicants
- Salary: £13.00ph – overtime paid at enhanced rate
- Location: DPD Newbury Depot, Hambridge Lane, Newbury, Berks, RG14 5TU
- Shift Pattern: Monday- Friday
- Hours of Work: 08:30 to 17.30
Company Description
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organiser van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
Qualifications
What we\’re looking for
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg / 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Distribution
Industries
- Truck Transportation
Referrals increase your chances of interviewing at DPD UK by 2x
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD UK. Understand their values and what makes them tick. This way, you can show how you align with their mission and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your delivery pitch! Think about how you would explain your experience and skills in a way that highlights your customer service abilities. Remember, as a Collection and Delivery Driver, you'll be the face of DPD, so make sure you come across as friendly and professional.
✨Tip Number 3
Be ready for situational questions! Prepare for scenarios they might throw at you during the interview. For example, how would you handle a late delivery or a difficult customer? Showing that you can think on your feet will impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the DPD team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can bring that friendly and professional attitude to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Collection and Delivery Driver role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention your driving experience and how you meet the qualifications we’re looking for. It shows us you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to do!
How to prepare for a job interview at DPD UK
✨Know Your Route
Familiarise yourself with the local roads and geography before the interview. Being able to discuss your knowledge of the area shows that you’re prepared and understand the importance of timely deliveries.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. DPD values great service, so demonstrating your ability to handle customer interactions positively will set you apart.
✨Demonstrate Flexibility
Be ready to discuss how you adapt to changing conditions, whether it’s weather-related or schedule changes. Highlighting your flexibility and problem-solving skills can show that you’re a reliable candidate for this fast-paced role.
✨Dress the Part
Even if it’s just an interview, dress professionally and consider wearing smart-casual attire that reflects the company’s uniform. This shows respect for the company culture and that you take the opportunity seriously.
