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- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a smile.
- Company: Join DPD UK, a leader in sustainable delivery solutions.
- Benefits: Earn £13/hour, enjoy holiday trading, and access health services.
- Why this job: Be the face of DPD, making customers happy every day.
- Qualifications: Must have a full UK driving licence and great customer service skills.
- Other info: Stable job with growth opportunities in a supportive team environment.
Collection and Delivery Driver – 3.5 Tonne
Company Description
- Contract Type: Permanent Full Time
- Working Hours Per Week: 40 Hours Per Week
- Salary: £13.00ph – overtime paid at enhanced rate
- Location: DPD Bristol – Oakwood Drive, Emerson Green, Bristol BS16 7LR
- Shift Pattern: Monday to Friday
- Start Time: 10.00am
DPD UK is a member of Geopost who are a market leader in parcel delivery and e‑commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast‑paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD’s reputation for excellence in the logistics industry.
Qualifications
To be considered for the role you must have:
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi‑task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25 kg / 30 kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 × salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5 % off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Seniority level
Not Applicable
Employment type
Full-time
Job function
Distribution
Industries
Truck Transportation
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD UK. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Collection and Delivery Driver, you'll be the face of DPD. Think about how you can demonstrate your friendly and professional demeanour during the interview. Maybe even role-play some scenarios with a mate to get comfortable!
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can share specific examples of your time on the road, especially any challenges you've faced and how you overcame them. This will show that you’re not just a driver, but a problem-solver too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the tools we use at DPD. Let’s get you on the road!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a full UK driving licence and at least 12 months of regular driving under your belt. Don’t forget to mention any specific routes or areas you’re familiar with!
Customer Service is Key: As a Collection and Delivery Driver, you’ll be the face of DPD for our customers. Let us know about your customer service experience and how you handle challenges. A friendly and professional approach goes a long way!
Be Organised and Timely: We love candidates who can manage their time well! In your application, share examples of how you’ve successfully followed schedules or managed multiple tasks. This shows us you can keep things running smoothly on the road.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at DPD UK
✨Know Your Routes
Familiarise yourself with the local area and key routes in Bristol. Being able to discuss your knowledge of the roads during the interview will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of DPD. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Safety Awareness
Safety is paramount when driving a 3.5 tonne van. Be ready to talk about your experience with vehicle maintenance and safe driving practices. Mention any relevant training or certifications you have that highlight your commitment to safety.
✨Embrace the DPD Values
DPD values honesty, respect, passion, flexibility, caring, and accountability. Research these values and think of examples from your own experience that align with them. This will show that you’re not just a good fit for the role, but also for the company culture.
