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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a smile.
- Company: Join DPD UK, a leader in sustainable delivery solutions.
- Benefits: Earn £13/hour, enjoy holiday trading, and access health services.
- Why this job: Be the face of DPD, making customers happy every day.
- Qualifications: Must have a full UK driving licence and great customer service skills.
- Other info: Stable job with growth opportunities in a supportive team environment.
Overview
Collection and Delivery Driver – 3.5 Tonne at DPD UK (Bristol area)
Location: DPD Bristol – Oakwood Drive, Emerson Green, Bristol BS16 7LR
Shift Pattern: Monday to Friday
Start Time: 10.00am
Salary: £13.00 per hour, overtime paid at enhanced rate
Contract Type: Permanent Full Time
Working Hours Per Week: 40 Hours Per Week
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. DPD UK aims to be the most sustainable delivery company in the UK and to deliver the best service using the best technology and people.
DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
- Serving as the first point of contact for customers, providing exceptional service when collecting or delivering parcels
- Starting the shift at the depot and loading parcels onto a 3.5 tonne van
- Following a daily delivery schedule and managing routes to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other proof of delivery from customers
- Reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting maintenance needs
- Adapting to changing weather conditions and adjusting delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations
- Wearing the provided uniform and PPE while on duty
- Demonstrating the DPD values of Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
- Held a full UK driving licence with regular driving experience for 12 months or more
- Strong customer service mindset and ability to meet deadlines
- Friendly, approachable, positive, resourceful and professional demeanor
- Ability to multi-task and problem solve
- Ability to lift, load and carry parcels weighing up to 25kg / 30kg
- Excellent time management and organisational skills
- Good physical fitness and ability to work independently and as part of a team
- Basic computer skills and ability to use handheld devices
- Comfortable working in varying weather conditions
- Good knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – health and wellbeing services
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from retailers with savings on groceries
- Milestone Days off to celebrate with family and friends
- Support with eye tests and glasses for those who use screens as part of their job
Joining DPD offers stable employment and opportunities for development and promotion within a growing organisation.
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD UK. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Collection and Delivery Driver, you'll be the face of DPD. Think about how you can demonstrate your friendly and professional demeanour during the interview. Maybe even role-play some scenarios with a mate to get comfortable!
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can share specific examples of your time on the road, especially any challenges you've faced and how you overcame them. This will show that you’re not just a driver, but a problem-solver too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the tools we use at DPD. Let’s get you on the road!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a full UK driving licence and at least 12 months of regular driving under your belt. Don’t forget to mention any specific routes or areas you’re familiar with!
Customer Service is Key: As a Collection and Delivery Driver, you’ll be the face of DPD for our customers. Let us know about your customer service experience and how you handle challenges. A friendly and professional approach goes a long way!
Be Organised and Timely: We love candidates who can manage their time well! In your application, share examples of how you’ve successfully followed schedules or managed multiple tasks. This shows us you can keep things running smoothly on the road.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at DPD UK
✨Know Your Routes
Familiarise yourself with the local area and key routes in Bristol. Being able to discuss your knowledge of the roads during the interview will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of DPD. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Safety Awareness
Safety is paramount when driving a 3.5 tonne van. Be ready to talk about your experience with vehicle maintenance and safe driving practices. Mention any relevant training or certifications you have that highlight your commitment to safety.
✨Embrace the DPD Values
DPD values honesty, respect, passion, flexibility, caring, and accountability. Research these values and think of examples from your own experience that align with them. This will show that you’re not just a good fit for the role, but also for the company culture.
