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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with exceptional customer service.
- Company: Join DPD Dundee, a leading delivery service with a focus on teamwork.
- Benefits: Earn £13.00 per hour, enjoy holiday trading, and access health and wellbeing services.
- Why this job: Be the face of DPD, making a difference in customers' lives every day.
- Qualifications: Must have a full UK driving licence and a passion for great customer service.
- Other info: Flexible hours, supportive team, and opportunities for career growth.
The predicted salary is between 27000 - 39000 £ per year.
Overview
Collection and Delivery Driver – 3.5 Tonne at DPD Dundee. Permanent full-time role. Shift pattern: Monday to Friday, 08:30 to 17:15. Salary: £13.00 per hour with overtime paid at an enhanced rate. Location: DPD Dundee.
Responsibilities
- Serving as the first point of contact for customers, providing exceptional service when collecting or delivering parcels.
- Starting the shift at the depot and loading parcels onto a 3.5 tonne van.
- Following a daily delivery schedule and managing the route to ensure timely collections and deliveries.
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies.
- Accurately scanning and recording parcel information using handheld devices.
- Collecting signatures and other necessary proof of delivery from customers.
- Reporting any delivery issues, vehicle problems, or customer concerns to the supervisor.
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting maintenance needs.
- Adapting to changing weather conditions and adjusting the delivery approach accordingly.
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting.
- Wearing the provided uniform and PPE at all times while on duty.
Qualifications
- Held a full UK driving licence and had regular driving experience for 12 months or more.
- Recognise the value of providing great customer service.
- Can work to deadlines, are flexible and always go above and beyond.
- Are friendly, approachable, positive, resourceful and professional.
- Are able to multi-task and problem solve.
- Have the ability to lift, load and carry parcels weighing up to 25 kg / 30 kg.
- Possess excellent time management and organisational skills.
- Have a good level of physical fitness to meet the demands of the role.
- Can work independently and as part of a team.
- Have basic computer skills and the ability to use handheld devices.
- Are comfortable working in various weather conditions.
- Have a good knowledge of local roads and geography.
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – health and wellbeing services for you and eligible family members
- Health kiosks visiting every location
- Vitality at Work
- Free on-site parking
- Discounted shopping from retailers
- Milestone Days off to celebrate with family and friends
- Support with eye tests and glasses if you regularly use a screen
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving experience. Prepare your answers, but keep them natural. We want you to sound confident and authentic when discussing your skills.
✨Tip Number 3
Dress the part! Even though you’ll be in uniform once hired, showing up smartly dressed for your interview can make a great first impression. It shows you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you’ve got a full UK driving licence and at least 12 months of regular driving under your belt. Don’t forget to mention any specific routes or areas you’re familiar with!
Customer Service is Key: Since you'll be the first point of contact for our customers, it’s important to showcase your customer service skills. Share examples of how you've gone above and beyond to help customers in previous roles. We love a friendly and approachable attitude!
Be Organised and Timely: We need someone who can manage their time well and stick to a delivery schedule. In your application, give us a glimpse of how you handle deadlines and organise your tasks. If you’ve got any tips or tricks for staying on track, we’d love to hear them!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with DPD Dundee. We can’t wait to see what you bring to the team!
How to prepare for a job interview at DPD UK
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Collection and Delivery Driver. Familiarise yourself with the daily tasks, such as loading parcels, managing delivery routes, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job involves being the first point of contact for customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer or resolved an issue effectively. This will demonstrate your ability to provide exceptional service.
✨Demonstrate Your Problem-Solving Abilities
During the interview, you might be asked how you would handle unexpected situations, like traffic delays or vehicle issues. Prepare some scenarios where you've successfully navigated challenges in the past. Highlight your resourcefulness and ability to adapt to changing conditions, which are crucial for this role.
✨Dress the Part and Be Professional
Even though the job involves wearing a uniform, it's important to present yourself well during the interview. Dress smartly and maintain a professional attitude. This shows that you take the opportunity seriously and are ready to represent the company positively from day one.
