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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with exceptional customer service.
- Company: Join DPD UK, a leading delivery service with a strong commitment to excellence.
- Benefits: Enjoy holiday trading, health services, free parking, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD, making a real difference in customers' lives every day.
- Qualifications: Must have a full UK driving licence and a passion for great customer service.
- Other info: Dynamic team environment with opportunities for career growth and development.
The predicted salary is between 26000 - 36000 £ per year.
Overview
Collection and Delivery Driver – 3.5 Tonne at DPD UK, Liverpool, England, United Kingdom
Responsibilities
- Serving as the first point of contact for customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot and loading parcels onto a 3.5 tonne van
- Following a daily delivery schedule and managing your route to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to traffic laws and company policies
- Scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks and reporting maintenance needs
- Adapting to changing weather conditions and adjusting delivery approaches accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
What we\’re looking for:
To be considered for the role you must have:
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25 kg / 30 kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses for employees who regularly use a screen
DPD UK is a member of Geopost and is committed to delivering excellent service and promoting from within. If you identify with our aims and values, apply today.
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Research DPD UK and understand their values like honesty and respect. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery route! Familiarise yourself with local roads and geography. The better you know the area, the more confident you'll be when discussing your approach to managing deliveries during the interview.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. DPD values great service, so be ready to share how you can bring that passion to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the DPD family. Don’t miss out on this opportunity!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you've held a full UK driving licence for at least 12 months and have a solid track record behind the wheel. Don’t forget to mention any relevant experience with 3.5 tonne vans!
Customer Service is Key: Since you'll be the first point of contact for our customers, it's crucial to showcase your customer service skills. Share examples of how you've gone above and beyond to help customers in previous roles. We love a friendly and approachable attitude!
Be Organised and Flexible: We’re looking for someone who can manage their time effectively and adapt to changing situations. In your application, give us a glimpse of how you handle deadlines and unexpected challenges. A bit of problem-solving experience goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join the DPD family!
How to prepare for a job interview at DPD UK
✨Know Your Route
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your knowledge of local roads and geography will show that you’re prepared and understand the role's demands.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. DPD values honesty and caring, so think about times when you went above and beyond for a customer and be ready to share those stories.
✨Demonstrate Flexibility
Be ready to discuss how you adapt to changing conditions, whether it’s weather-related or schedule changes. Highlighting your flexibility and problem-solving skills will resonate well with the interviewers.
✨Showcase Teamwork Skills
Since collaboration is key in this role, think of instances where you worked effectively as part of a team. Share how you contributed to smooth operations and supported your colleagues, which aligns with DPD's core values.
