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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, delivering parcels and providing top-notch customer service.
- Company: Join DPD UK, a leading delivery service with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at popular retailers.
- Why this job: Be the face of DPD, making a difference in customers' lives every day.
- Qualifications: Must have a full UK driving licence and a passion for great customer service.
- Other info: Stable job with growth opportunities in a dynamic and supportive environment.
The predicted salary is between 27000 - 39000 £ per year.
Collection and Delivery Driver – 3.5 Tonne
Posted 2 days ago. Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.
Job Details
- Salary: £13.00 per hour + overtime paid at enhanced rate
- Shift Pattern: Monday – Friday. Various shifts available (earliest start 8:00 am, latest finish 7:00 pm; examples: 8:00 am – 4:30 pm, 9:00 am – 5:30 pm)
- Contract Type: Permanent Full Time
- Working Hours: 40 hours per week
- Location: DPD Sittingbourne, Plot 4F, 4 Eurolink East, Bingham Road, Sittingbourne, ME10 3SU
- Seniority level: Not Applicable
- Employment type: Full time
- Job function: Distribution
- Industry: Truck Transportation
Company
DPD UK is a member of Geopost, a market leader in parcel delivery and e‑commerce solutions. DPD UK is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you will be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities include:
- Serving as the first point of contact for customers, providing exceptional service when collecting or delivering parcels
- Loading parcels onto your 3.5‑tonne van efficiently at the depot
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the van, adhering to traffic laws and company policies
- Scanning and recording parcel information accurately using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Reporting delivery issues, vehicle problems, or customer concerns to your supervisor promptly
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and PPE at all times while on duty
- Demonstrating DPD DNA values: Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
To be considered, you must have:
- Full UK driving licence with at least 12 months regular driving experience
Plus we are looking for:
- Recognise the value of great customer service
- Work to deadlines, be flexible and go above and beyond
- Be friendly, approachable, positive, resourceful and professional
- Multi‑task and problem‑solve
- Lift, load and carry parcels up to 25 kg / 30 kg
- Excellent time‑management and organisational skills
- Good physical fitness to meet job demands
- Work independently and as part of a team
- Basic computer skills and handheld device proficiency
- Comfortable working in various weather conditions
- Knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance (4× salary) on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On‑Site Parking
- Discounted shopping with up to 5% off supermarket shopping
- Milestone days off to celebrate with family and friends
- Free eye tests and glasses support for employees who use a screen
Additional Information
Joining DPD can lead to a stable job and career advancement. DPD prides itself on recognising and developing talent and promoting from within.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today.
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD UK. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving experience. Prepare your answers, but keep them natural. We want you to sound confident and ready to tackle any situation that comes your way!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual. It shows you respect the opportunity and are serious about the role. Plus, it gives a good first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that driver role!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the first point of contact for customers, make sure to highlight your customer service experience in your application. We love candidates who can go above and beyond to provide a friendly and professional service!
Be Clear About Your Driving Experience: Don’t forget to mention your driving experience! We’re looking for someone with at least 12 months of regular driving experience, so make it clear in your application that you meet this requirement.
Demonstrate Your Flexibility: The role requires adaptability, especially when it comes to changing weather conditions and delivery schedules. Share examples in your application that show how you've successfully managed unexpected changes in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the details about the role right there!
How to prepare for a job interview at DPD UK
✨Know Your Route
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your knowledge of local roads and geography will show that you’re prepared and understand the importance of timely deliveries.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. DPD values honesty, respect, and caring, so think of specific situations where you went above and beyond for a customer.
✨Demonstrate Flexibility
Be ready to discuss how you adapt to changing conditions, whether it’s weather-related or schedule changes. Highlight any experiences where you had to think on your feet and adjust your approach to meet deadlines.
✨Showcase Teamwork Skills
Since collaboration with depot staff and other drivers is key, come prepared with examples of how you’ve successfully worked as part of a team. This could be from previous jobs or even group projects, showing that you can contribute positively to a team environment.
