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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, delivering parcels and providing top-notch customer service.
- Company: Join DPD UK, a leading delivery service with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, holiday trading, health services, and discounts at popular retailers.
- Why this job: Be the face of DPD, making a difference in customers' lives every day.
- Qualifications: Must have a full UK driving licence and a passion for great customer service.
- Other info: Stable job with growth opportunities in a dynamic and supportive environment.
The predicted salary is between 27000 - 39000 £ per year.
Overview
Collection and Delivery Driver – 3.5 Tonne at DPD UK. Permanent full-time role based in Sittingbourne.
Salary and schedule
- Salary: £13.00ph + overtime paid at enhanced rate
- Shift Pattern: Monday – Friday
- Earliest start times 8:00am and latest finish times 7:00pm (examples include 8:00am–4:30pm or 9:00am–5:30pm)
Location
DPD Sittingbourne, Plot 4F, 4 Eurolink East, Bingham Road, Sittingbourne, ME10 3SU
What you’ll do
- Serve as the first point of contact for customers, providing excellent service when collecting or delivering parcels
- Start your shift at the depot and load parcels onto your 3.5 tonne van
- Follow a daily delivery schedule and manage your route to ensure timely collections and deliveries
- Safely operate and maintain the 3.5 tonne van, adhering to traffic laws and company policies
- Accurately scan and record parcel information using handheld devices
- Collect signatures and other proof of delivery from customers
- Report delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintain a clean and organized van, conduct daily vehicle checks, and report maintenance needs
- Adapt to changing weather conditions and adjust delivery approaches accordingly
- Collaborate with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wear the provided uniform and PPE at all times while on duty
- Demonstrate DPD core values: Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
What we’re looking for:
- Held a full UK driving licence with regular driving experience for 12 months or more
- Value great customer service
- Ability to meet deadlines, be flexible, and go above and beyond
- Friendly, approachable, positive, resourceful and professional
- Ability to multi-task and problem solve
- Ability to lift, load and carry parcels up to 25–30kg
- Excellent time management and organisational skills
- Good physical fitness to meet job demands
- Ability to work independently and as part of a team
- Basic computer skills and ability to use handheld devices
- Comfortable working in various weather conditions
- Good knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – health and wellbeing services for you and eligible family members
- Health Kiosks at every location
- Vitality at Work
- Free onsite parking
- Discounted shopping from retailers, including supermarket discounts
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses for employees who use a screen as part of their job
Joining DPD offers a stable job and opportunities for development and promotion within a growing organisation.
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD UK. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving experience. Prepare your answers, but keep them natural. We want you to sound confident and ready to tackle any situation that comes your way!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual. It shows you respect the opportunity and are serious about the role. Plus, it gives a good first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that driver role!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the first point of contact for customers, make sure to highlight your customer service experience in your application. We love candidates who can go above and beyond to provide a friendly and professional service!
Be Clear About Your Driving Experience: Don’t forget to mention your driving experience! We’re looking for someone with at least 12 months of regular driving experience, so make it clear in your application that you meet this requirement.
Demonstrate Your Flexibility: The role requires adaptability, especially when it comes to changing weather conditions and delivery schedules. Share examples in your application that show how you've successfully managed unexpected changes in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the details about the role right there!
How to prepare for a job interview at DPD UK
✨Know Your Route
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your knowledge of local roads and geography will show that you’re prepared and understand the importance of timely deliveries.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. DPD values honesty, respect, and caring, so think of specific situations where you went above and beyond for a customer.
✨Demonstrate Flexibility
Be ready to discuss how you adapt to changing conditions, whether it’s weather-related or schedule changes. Highlight any experiences where you had to think on your feet and adjust your approach to meet deadlines.
✨Showcase Teamwork Skills
Since collaboration with depot staff and other drivers is key, come prepared with examples of how you’ve successfully worked as part of a team. This could be from previous jobs or even group projects, showing that you can contribute positively to a team environment.
