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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a focus on customer service.
- Company: Join DPD UK, a leading parcel delivery company committed to sustainability and innovation.
- Benefits: Enjoy competitive pay, flexible hours, health perks, and opportunities for career growth.
- Why this job: Be the face of DPD, ensuring customer satisfaction while working in a dynamic environment.
- Qualifications: Must hold a full UK driving licence and have at least 12 months driving experience.
- Other info: DPD values honesty, respect, and passion; perfect for those who thrive in fast-paced roles.
The predicted salary is between 27360 - 36480 £ per year.
Overview
Collection and Delivery Driver – 3.5 Tonne at DPD UK, Sheffield, England, United Kingdom
Position details are based at DPD Sheffield – Unit 11, Cowley Way, Sheffield, S35 1QP.
Responsibilities
- Serving as the first point of contact for customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot and loading parcels onto the 3.5 tonne van
- Following a daily delivery schedule and managing your route to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, and adhering to traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other proof of delivery from customers
- Reporting delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting maintenance needs
- Adapting to changing weather conditions and adjusting delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations
- Wearing the provided uniform and PPE at all times while on duty
- Demonstrating the core DPD DNA Values of honesty, respect, passion, flexibility, caring and accountability
Qualifications
What we’re looking for:
- Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg/30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses for employees who regularly use a screen
Employment details
- Contract Type: Permanent
- Working Hours Per Week: 40 Hours Per Week
- Salary: £13.00ph – Overtime paid at enhanced rate
- Location: DPD Sheffield – Unit 11, Cowley Way, Sheffield, S35 1QP
- Shift Pattern: Monday – Thursday / Tuesday – Friday
- Hours of Work: 08:00 – 18:30
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. If you identify with our aims and values and can help us deliver our customers’ promises, then this is the job for you! Apply today.
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Collection and Delivery Driver - 3.5 Tonne employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Familiarise yourself with the local area and road networks in Sheffield. Knowing the quickest routes and potential traffic hotspots can help you manage your delivery schedule more effectively, which is crucial for this role.
✨Tip Number 2
Demonstrate your customer service skills during any interactions with DPD staff or during the interview process. Being friendly and approachable is key, as you'll be the face of the company when delivering parcels.
✨Tip Number 3
Showcase your ability to adapt to changing conditions. Whether it's dealing with bad weather or unexpected delivery issues, being flexible and resourceful will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with vehicle maintenance and safety checks. Highlighting your commitment to operating the van safely and adhering to traffic laws will demonstrate your reliability as a driver.
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles where you managed deliveries or worked in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and DPD's commitment to customer satisfaction. Mention specific examples of how you've provided excellent service in past positions.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as time management, problem-solving, and physical fitness. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DPD UK
✨Know the Company Values
Familiarise yourself with DPD's core values: Honesty, Respect, Passion, Flexibility, Caring, and Accountability. Be prepared to discuss how you embody these values in your work, especially in customer service scenarios.
✨Demonstrate Your Driving Experience
Since the role requires a full UK driving licence and regular driving experience, be ready to share specific examples of your driving history. Highlight any relevant experience with 3.5 tonne vehicles and your knowledge of local roads.
✨Showcase Your Customer Service Skills
As a Collection and Delivery Driver, you'll be the face of the company. Prepare to discuss past experiences where you provided exceptional customer service, handled complaints, or went above and beyond for customers.
✨Prepare for Practical Scenarios
Expect questions about how you would handle various situations on the job, such as dealing with delivery issues or adapting to changing weather conditions. Think through your problem-solving strategies and be ready to share them.