At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a strong ethical culture.
- Benefits: Enjoy competitive salary, bonus, holiday trading, and never work on your birthday!
- Other info: Be part of a growing company that values talent and promotes from within.
- Why this job: Make a real impact in a fast-paced environment with excellent career growth opportunities.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 38000 - 42000 £ per year.
Contract Type: Permanent or / 40 Hours Per Week
Salary: circa £40k Plus Bonus
Location: Carlisle Depot, Kingmoor Park North Carlisle, CA6 4FD
Days of Work: Tuesday - Saturday
Hours of Work: 06:00 to 15:00 (Monday, Friday & Saturday), 08:00 to 17:00 (Tuesday & Thursday)
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again! DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self‑employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on‑going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad‑hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets
Qualifications What we’re looking for:
- You will have experience in a fast‑paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high‑performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision‑making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self‑motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 × salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager in Carlisle employer: DPD UK
DPD is an exceptional employer that prioritises sustainability and employee well-being, offering a competitive salary and a range of benefits from day one, including never working on your birthday. With a strong focus on career progression and a supportive work culture, DPD fosters an inclusive environment where employees can thrive and develop their skills while contributing to a world-class service in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and problem-solving. We want you to showcase your leadership skills and how you handle fast-paced environments.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to take on the role of Shift Manager. Confidence starts with how you present yourself.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at DPD.
We think you need these skills to ace Shift Manager in Carlisle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about joining DPD. Share specific examples of how you've motivated teams and achieved targets in previous roles.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application demonstrates your ability to inspire and manage a team. Use clear and concise language throughout your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at DPD UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD's values and mission. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team, so be ready to discuss your experience in motivating and managing people. Prepare specific examples of how you've successfully led teams in fast-paced environments, resolved conflicts, or improved performance metrics.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to make quick decisions under pressure. Highlight your ability to analyse situations and come up with effective solutions, especially in a transport setting.
✨Prepare for Technical Questions
Since the role requires strong computer skills and data analysis, brush up on your knowledge of Google Chrome applications and reporting tools. Be prepared to discuss how you've used technology to improve operations or track performance in previous roles.
