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For Companies At a Glance
- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company focused on sustainability and innovation.
- Benefits: Enjoy competitive pay, flexible hours, health perks, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values your contribution and offers a chance to make a difference.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and experience with similar vehicles.
- Other info: This is a permanent, full-time role with a supportive work culture and development opportunities.
Contract details
- Salary: £16.05ph- Overtime paid at enhanced rate
- Location: DPD Burgess Hill – Gothard Green Way, Hassocks, BN6 9ZJ
- Shift Pattern: Monday – Friday
- Hours of Work: 08:30 – 17:15
Overview
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a 7.5 Tonne Collection and Delivery driver for DPD, you\’ll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Qualifications
What we\’re looking for:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our benefits:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\\\’ promises, then this is the job for you! Apply today
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7.5 Tonne Collection and Delivery Driver employer: DPD (UK)
Contact Detail:
DPD (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Burgess Hill. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions with us.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. DPD values exceptional service, so being able to articulate your experiences can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your experience with 7.5 tonne vehicles and any relevant safety practices you've followed. Highlighting your driving record and adherence to road safety regulations will reassure us of your professionalism.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities. Think of scenarios where you've had to adapt quickly or resolve issues on the job, as this is crucial for managing the daily challenges of a delivery driver.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience driving 7.5 tonne vehicles or similar. Mention any specific routes or types of deliveries you've handled, as this will show you have the necessary skills for the role.
Showcase Customer Service Skills: Since you'll be the first point of contact for customers, it's important to highlight your customer service experience. Provide examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Detail Your Qualifications: Clearly list your qualifications, including your valid 7.5T licence, DQC, and CPC accreditation. Make sure to mention your clean driving record and any relevant training that supports your application.
Express Your Commitment to Safety: DPD values health and safety practices highly. Include any relevant experience or training that demonstrates your commitment to maintaining safety standards while driving and handling parcels.
How to prepare for a job interview at DPD (UK)
✨Know Your Route
Familiarise yourself with the local road networks and traffic patterns in the area you'll be driving. This will not only help you answer questions about your knowledge of the area but also demonstrate your preparedness for the role.
✨Showcase Customer Service Skills
As a driver, you'll be the face of DPD to customers. Be ready to discuss how you've provided excellent customer service in the past, and share examples of how you handled difficult situations or resolved customer queries.
✨Demonstrate Safety Awareness
Highlight your commitment to health and safety practices during the interview. Be prepared to discuss how you conduct vehicle inspections and adhere to road safety regulations, as this is crucial for the role.
✨Be Ready for Practical Questions
Expect practical questions related to loading and unloading parcels, managing delivery schedules, and using handheld devices. Brush up on your problem-solving skills and be ready to explain how you would handle various scenarios on the job.
