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For Companies At a Glance
- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading logistics company known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, health perks, and discounts at hundreds of retailers.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in the community.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and at least 1 year of relevant experience.
- Other info: Opportunities for career growth and a supportive work environment await you!
Job Details
Salary: £16.05 per hour (overtime paid at enhanced rate)
Contract Type: Permanent / 40 Hours Per Week
Location: DPD Dunstable, Unit 4, Humphrys Road, Woodside Industrial Estate, Dunstable, Bedfordshire LU5 4TP
Shift Pattern: Monday to Friday
Hours of Work: 09:00 – 17:30
About DPD UK
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions. With a turnover of nearly £2 billion, we aim to be the most sustainable delivery company in the UK, delivering the best service with the best technology and recruiting the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
- Serve as the first point of contact for customers, providing exceptional service during parcel collection and delivery.
- Ensure timely and accurate collection and delivery of parcels according to scheduled routes.
- Assist with loading and unloading parcels at the depot and customer locations.
- Manage a daily schedule of approximately 50-60 stops in your designated area.
- Utilise provided equipment, such as a sack barrow/hand truck, to safely handle heavier items.
- Maintain accurate records of deliveries, collections, and any issues encountered during your shift.
- Adhere to all road safety regulations and company policies while operating the 7.5 tonne vehicle.
- Conduct daily vehicle inspections and report any maintenance issues promptly.
- Use handheld devices and company software to update delivery statuses and communicate with the depot.
- Resolve customer queries and concerns professionally and efficiently.
- Adapt to changing weather conditions and adjust your delivery approach accordingly.
- Collaborate with depot staff and other drivers to ensure smooth operations and workload distribution.
- Maintain a clean and presentable appearance, representing DPD to customers.
Qualifications
- A valid 7.5 T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation.
- A clean driving record with no more than 3 penalty points.
- At least 1 year of experience driving 7.5 tonne vehicles or similar.
We also value the following attributes:
- Recognition of providing great customer service.
- Ability to work to deadlines, flexibility and willingness to go above and beyond.
- Friendly, approachable, positive, resourceful and professional demeanor.
- Capacity to multi‑task and problem‑solve.
- Physical ability to lift, load and carry heavy items up to 25 kg.
- Excellent time management and organisational skills.
- Knowledge of local road networks and traffic patterns.
- Ability to work well under pressure and maintain a calm demeanour in challenging situations.
- Comfortable using handheld devices and basic computer software.
- Physical fitness and ability to meet the demands of a physically active job.
- Strong commitment to health and safety practices.
- Demonstration of DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 × salary on joining the pension scheme.
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members.
- Health Kiosks visiting every location.
- Vitality at Work.
- Free on‑site parking.
- Discounted shopping from hundreds of retailers, including up to 5 % off supermarket shopping.
- Milestone days off to celebrate with family and friends.
- Free eye tests and support for glasses for employees who use screens regularly.
Joining DPD offers not only a stable job but also career development opportunities, with a strong focus on recognising and promoting talent from within.
If you identify with our aims and values and can help us deliver our customers’ promises, then this is the job for you! Apply today.
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7.5 Tonne Collection and Delivery Driver employer: DPD (UK)
Contact Detail:
DPD (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Dunstable. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Practice using handheld devices and basic computer software if you're not already comfortable with them. Being tech-savvy is crucial for updating delivery statuses and communicating effectively with the depot.
✨Tip Number 4
Demonstrate your flexibility and ability to work under pressure by preparing to discuss how you've adapted to changing circumstances in previous jobs. This aligns well with DPD's values and can make a strong impression.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your driving history and customer service skills. Mention your 7.5T licence, DQC, and CPC accreditation prominently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your values align with DPD's core DNA values. Provide specific examples of how you've demonstrated great customer service in previous roles.
Highlight Relevant Skills: Emphasise your ability to manage time effectively, work under pressure, and adapt to changing conditions. Mention your familiarity with local road networks and any experience using handheld devices or software.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DPD (UK)
✨Showcase Your Customer Service Skills
As a 7.5 Tonne Collection and Delivery Driver, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight any specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Driving Experience
Make sure to emphasise your experience driving 7.5 tonne vehicles. Discuss the types of routes you've managed, how you handle loading and unloading, and any relevant safety practices you follow. This will show that you're not only qualified but also experienced in the role.
✨Familiarise Yourself with Local Road Networks
Having a good knowledge of local road networks is crucial for this position. Before the interview, review maps or use navigation apps to familiarise yourself with the area around Dunstable. Being able to discuss local traffic patterns and shortcuts can set you apart from other candidates.
✨Exhibit Your Problem-Solving Abilities
In this role, you'll need to adapt to changing conditions and resolve issues on the go. Prepare to share examples of how you've successfully navigated unexpected challenges in previous jobs. This could include dealing with difficult weather, managing tight schedules, or resolving customer complaints efficiently.