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- Tasks: Drive a 7.5 tonne vehicle for parcel collection and delivery, ensuring excellent customer service.
- Company: Join DPD UK, a leading parcel delivery company focused on sustainability and innovation.
- Benefits: Enjoy competitive pay, flexible hours, health perks, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values your contribution and offers a supportive work culture.
- Qualifications: Must have a valid 7.5T licence, clean driving record, and experience with similar vehicles.
- Other info: This is a permanent, full-time role with a Monday to Friday shift pattern.
The predicted salary is between 36800 - 46000 £ per year.
Overview
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Details
- Contract Type: Permanent, 40 hours per week
- Location: DPD Dartford, Unit 21, Fawkes Avenue, Questor Industrial Estate, Dartford, DA1 1JQ
- Shift Pattern: Monday to Friday
- Hours of Work: 09:00 – 18:00
- Salary: £17.61ph, overtime paid at enhanced rate
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
- As a 7.5 Tonne Collection and Delivery driver for DPD, you will be the first point of contact for customers, delivering excellent service during parcel collection and delivery.
- Ensure timely and accurate collection and delivery of parcels according to scheduled routes.
- Assist with loading and unloading parcels at the depot and customer locations.
- Manage a daily schedule of approximately 50–60 stops in your designated area.
- Utilise provided equipment, such as a sack barrow/hand truck, to safely handle heavier items.
- Maintain accurate records of deliveries, collections and any issues encountered during your shift.
- Adhere to road safety regulations and company policies whilst operating the 7.5 tonne vehicle.
- Conduct daily vehicle inspections and report any maintenance issues promptly.
- Utilise handheld devices and company software to update delivery statuses and communicate with the depot.
- Resolve customer queries and concerns professionally and efficiently.
- Adapt to changing weather conditions and adjust your delivery approach accordingly.
- Collaborate with depot staff and other drivers to ensure smooth operations and workload distribution.
- Maintain a clean and presentable appearance as a representative of DPD to customers.
Qualifications
Essential:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 year of experience driving 7.5 tonne vehicles or similar
Desirable attributes include:
- Strong customer service orientation
- Ability to work to deadlines, flexible, and proactive
- Friendly, approachable, positive, resourceful and professional
- Multitasking and problem-solving skills
- Ability to lift, load and carry heavy items up to 25kg
- Excellent time management and organisational skills
- Good knowledge of local road networks and traffic patterns
- Ability to work under pressure and stay calm in challenging situations
- Comfort with handheld devices and basic computer software
- Physically fit and able to handle the demands of a physically active job
- Strong commitment to health and safety practices
- Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from retailers, including supermarket discounts
- Milestone Days off to celebrate with family and friends
- Free eye tests and support with the cost of glasses for screen users
Joining DPD can lead to not just a stable job but a career. We are proud to offer development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\\\’ promises, then this is the job for you! Apply today
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7.5 Tonne Collection and Delivery Driver employer: DPD UK
Contact Detail:
DPD UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver
✨Tip Number 1
Familiarise yourself with the local road networks and traffic patterns in Dartford. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions with us.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. DPD values exceptional service, and sharing these experiences can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your experience with handling heavy items and your approach to maintaining health and safety standards. This is crucial for the role, and demonstrating your understanding can make a strong impression on us.
✨Tip Number 4
Prepare to talk about your flexibility and ability to adapt to changing situations, such as weather conditions or unexpected delays. Highlighting your problem-solving skills will show us that you're equipped to handle the demands of the job.
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience driving 7.5 tonne vehicles or similar. Mention any specific routes or types of deliveries you've handled, as this will show you have the necessary skills for the role.
Showcase Customer Service Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your commitment to excellent customer service. Include examples of how you've gone above and beyond to assist customers in previous roles.
Detail Your Qualifications: Clearly list your valid 7.5T licence, DQC, and CPC accreditation in your application. This is essential for the role, so make it easy for the hiring team to see that you meet these requirements.
Express Your Commitment to Safety: Mention your understanding of health and safety practices, especially when operating a vehicle. Providing examples of how you've adhered to safety regulations in past jobs can strengthen your application.
How to prepare for a job interview at DPD UK
✨Know Your Vehicle
Make sure you are familiar with the 7.5 tonne vehicle you'll be driving. Understand its features, handling, and any specific requirements for operating it safely. This knowledge will help you answer technical questions confidently.
✨Demonstrate Customer Service Skills
As a driver, you'll be the face of the company to customers. Be prepared to discuss how you would handle customer queries and complaints. Share examples from your past experiences where you provided excellent service.
✨Showcase Your Route Knowledge
Familiarise yourself with the local road networks and traffic patterns in the area you'll be working. During the interview, mention any relevant experience you have with navigating similar routes efficiently.
✨Emphasise Safety Practices
Safety is paramount in this role. Be ready to discuss your understanding of health and safety regulations, as well as any previous experience conducting vehicle inspections or handling heavy items safely.
