DPD Group is seeking a Customer Service Advisor for a 6 Month Fixed Term Contract in Swansea. The role focuses on assisting both internal and external customers with parcel collection or delivery, resolving issues, and providing updates and PODs.
Collaboration with drivers and managers is essential to ensure fast, accurate resolutions. The ideal candidate has proven fast-paced customer service experience, strong communication, and a professional, helpful demeanour.
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Delivery Customer Experience Advisor (6‑Month FTC) in Swansea employer: DPD Group
DPD Group is an excellent employer that prioritises employee growth and development within a dynamic and fast-paced environment. With a strong focus on teamwork and communication, our night shift operations foster a supportive culture where every team member can thrive while enjoying competitive benefits and opportunities for advancement. Join us in our UK depot to be part of a company that values your contributions and is committed to delivering outstanding service to our customers.
