At a Glance
- Tasks: Drive a 7.5 tonne vehicle, ensuring timely parcel collection and delivery.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, holiday trading, health perks, and career development opportunities.
- Other info: Dynamic work environment with opportunities for growth and promotion.
- Why this job: Be the face of DPD, making a real difference in customer satisfaction every day.
- Qualifications: Must have a valid 7.5T licence and a passion for great customer service.
The predicted salary is between 24000 - 36000 € per year.
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
As a 7.5 Tonne Collection and Delivery driver for DPD, you will play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
To be considered for the role you must have:
- A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
- A clean driving record with no more than 3 penalty points
- At least 1 year experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry heavy items up to 25kg
- Possess excellent time management and organisational skills
- Have a good knowledge of local road networks and traffic patterns
- Can work well under pressure and maintain a calm demeanour in challenging situations
- Are comfortable using handheld devices and basic computer software
- Are physically fit and able to handle the demands of a physically active job
- Have a strong commitment to health and safety practices
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand - essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
7.5 Tonne Collection and Delivery Driver in Swansea employer: DPD Group
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a range of benefits including enhanced maternity and paternity packages, free life assurance, and health services. With a strong commitment to sustainability and customer satisfaction, DPD fosters a collaborative work culture where drivers are valued as key contributors to the company's success, providing ample opportunities for career growth and personal development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land 7.5 Tonne Collection and Delivery Driver in Swansea
✨Tip Number 1
Get to know DPD's values and mission. When you walk into that interview, show us how your passion for customer service aligns with our aim to be the most sustainable delivery company in the UK. We love candidates who can connect their personal goals with our company ethos!
✨Tip Number 2
Practice your route planning skills! Familiarise yourself with local road networks and traffic patterns. During the interview, we want to hear how you’d tackle a busy day with 50-60 stops. Show us you can think on your feet and adapt to changing conditions.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. We want to know how you handle customer queries or unexpected issues during deliveries. Share specific examples from your past experience that highlight your resourcefulness and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DPD family. Let’s get you on the road to success!
We think you need these skills to ace 7.5 Tonne Collection and Delivery Driver in Swansea
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your valid 7.5T licence and any relevant driving experience in your application. We want to see that you’ve got the skills to handle our vehicles safely and efficiently!
Customer Service is Key:Since you'll be the face of DPD for our customers, emphasise your customer service experience. Share examples of how you've gone above and beyond to help customers in the past – we love a good story!
Be Organised and Flexible:Talk about your time management and organisational skills. Mention how you can juggle multiple deliveries while staying calm under pressure. We appreciate drivers who can adapt to changing situations!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DPD family!
How to prepare for a job interview at DPD Group
✨Know Your Routes
Familiarise yourself with the local road networks and traffic patterns in your designated area. This will not only help you answer questions about your driving experience but also show that you're proactive and prepared for the role.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in previous roles. DPD values great customer interactions, so be ready to discuss how you handle queries and resolve issues professionally.
✨Demonstrate Safety Awareness
Be ready to talk about your commitment to health and safety practices. Discuss any relevant experiences where you ensured compliance with road safety regulations or conducted vehicle inspections, as this is crucial for the role.
✨Show Your Flexibility
Highlight your ability to adapt to changing situations, such as weather conditions or unexpected delays. Share specific instances where you’ve successfully managed multiple tasks under pressure, showcasing your resourcefulness and problem-solving skills.
