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- Tasks: Lead a dynamic team to ensure smooth operations and outstanding customer service.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive salary, bonus scheme, and generous employee perks.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Experience in logistics and strong leadership skills required.
- Other info: Be part of a company that values talent and promotes from within.
The predicted salary is between 40000 - 50000 £ per year.
Company Description
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Operations Manager to join and strengthen our highly experienced Depot management team. In this role you will be a crucial member of the management team who oversees the smooth running of our operation, helping your Depot to achieve outstanding service to our customers but also achieve challenging objectives around Cost, Health & Safety, Security, Productivity and Transport.
Additionally you'll also have accountability for:
- Recruitment, development and retention of staff, ensuring all compliance and all Employee Relations processes are being followed
- Managing P&L through effective planning and reporting
- Improving the overall support to the Operation whilst concentrating on new and innovative ways of working
Qualifications
What we're looking for:
- You will have extensive experience in logistics, warehouse or distribution industries.
- You will have the ability to run a fast paced operation, managing and motivating high performing operational teams.
- Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which could include some weekend working. A full UK driving licence is essential.
Additional Information
About our benefits:
Alongside a competitive salary of circa plus a bonus scheme based on company and personal performance and a company car or generous cash allowance we recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Operations Manager - Stoke in Stoke-on-Trent employer: DPD Group
Contact Detail:
DPD Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Stoke in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at DPD. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD's values and recent achievements. Show us how your experience aligns with their goals, especially around sustainability and customer service.
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you'll need to influence and motivate teams. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the DPD family and contributing to our mission.
We think you need these skills to ace Operations Manager - Stoke in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics and any achievements that align with DPD's goals, like improving efficiency or managing teams.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for DPD. Use specific examples from your past roles to demonstrate how you embody our core values like Passion and Accountability.
Showcase Your Data Skills: Since analysing data is key for this role, mention any tools or methods you've used to monitor performance and implement changes. We want to see how you can drive improvements!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DPD Group
✨Know Your Numbers
As an Operations Manager, you'll need to manage P&L effectively. Brush up on your financial metrics and be ready to discuss how you've improved profitability in past roles. Bring specific examples of how you’ve used data to drive decisions.
✨Showcase Your Leadership Style
DPD values strong leadership, so think about how you motivate teams. Prepare to share stories that highlight your ability to develop and retain staff, especially in fast-paced environments. Be ready to discuss your approach to employee relations and compliance.
✨Demonstrate Problem-Solving Skills
Operations can be unpredictable, so be prepared to talk about challenges you've faced and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you implement innovative solutions.
✨Align with DPD's Values
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Think of examples from your experience that reflect these values and be ready to discuss how you embody them in your work.