At a Glance
- Tasks: Manage compliance reports and ensure accurate data distribution in a fast-paced environment.
- Company: Join DPD, the UK's leading sustainable delivery company with a focus on inclusivity.
- Benefits: Enjoy fantastic perks like never working on your birthday and discounted shopping.
- Other info: Great career growth opportunities in a supportive and dynamic workplace.
- Why this job: Be part of a team that values your input and drives positive change in delivery services.
- Qualifications: Strong organisational skills and attention to detail are essential for this role.
The predicted salary is between 20790 - 25410 £ per year.
Location: Roebuck Lane, West Midlands, B66 1BY
Days of Work: Monday to Friday
Hours of Work: 08:00 - 16:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.
Purpose of Position
- Day to day running of compliance reports for the DPD Network around Healthcare and Food service offerings including daily, weekly and monthly reporting. Ensuring accurate data is distributed.
- Manage the team email inbox, addressing all incoming general enquiries and damage inspections requests. Ensuring all emails are addressed in a timely manner.
- Review and manage all dashboard access requests for all network compliance suites that are owned by the reporting manager, ensuring quality, accuracy and timeliness in processing requests.
- Conduct regular administrative audits to ensure accurate information is stored and outstanding training is addressed with the relevant individuals to maintain GDPR compliance with dashboard access.
- Closely monitor network communication streams and investigate all depot, driver and hub compliance issues raised to the team. Challenging non-compliance when identified and following up for appropriate resolutions. Documenting all escalations and outcomes for reporting purposes.
- When required, assist with ad hoc analysis and reporting to identify non-compliance and maintain and update the department intranet.
Key Tasks/Areas of Responsibility
- The production of reports based on data from Universe for both DPD and DPD Local.
- The daily pro-active interrogation of data to identify potential delivery failures.
- The communication of potential delivery failures to the relevant parties.
- The production of analysis statistics.
- Any other administration tasks as requested.
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!
Network Operations Administrator in Smethwick employer: DPD Group
DPD Group in Sheffield is an excellent employer, offering a competitive hourly wage and enhanced overtime rates for our Class 1 Drivers. Our supportive work culture fosters employee growth and development, while our commitment to sustainability makes your role meaningful as you contribute to becoming the UK’s greenest delivery team.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Administrator in Smethwick
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DPD Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DPD Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DPD Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Network Operations Administrator in Smethwick
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DPD Group:This is your chance to really connect with the team at DPD Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DPD Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DPD Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DPD Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DPD Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
