Shift Manager - Dispatch

Shift Manager - Dispatch

Full-Time 28800 - 43200 £ / year (est.) No working from home possible
DPD Group

At a Glance

  • Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
  • Company: Join DPD, the UK's most sustainable delivery company with a strong ethical culture.
  • Benefits: Enjoy competitive salary, holiday trading, and never work on your birthday again!
  • Other info: Great opportunities for career growth and personal development await you!
  • Why this job: Make a real impact in a fast-paced environment while developing your career.
  • Qualifications: Experience in people management and strong communication skills required.

The predicted salary is between 28800 - 43200 £ per year.

Location: DPD Bournemouth,Unit 12, Cobham Gate,Vulcan Way, Ferndown Industrial Estate, Ferndown, BH21 7BU Days of Work: 5 out of 7 to include weekends Hours of Work: 05:00 - 13:30 Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer Job Description We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered. Other key accountabilities will be; Ensure depot target for Core Routes is achieved Ensure depot target Stops Per Route (SPR) is achieved Ensuring all other delivery You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect: You will have strong communication skills with the ability to inspire, motivate and manage a team. Decisive and effective decision‑making, problem resolution and time management skills. Demonstrate high levels of resilience, self‑motivation and flexibility. Excellent computer skills with the ability to use Google Chrome applications The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role. You will be highly vigilant to any unscrupulous activity taking swift and appropriate action. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Additional Information About our Benefits We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today #J-18808-Ljbffr

Shift Manager - Dispatch employer: DPD Group

DPD is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, comprehensive benefits from day one, and a commitment to sustainability. With a vibrant work culture that values inclusivity and ethical practices, DPD provides ample opportunities for career progression within a fast-paced environment, ensuring that every team member feels valued and motivated. Join us in making a difference while enjoying unique perks like never working on your birthday and celebrating milestone days with your loved ones.

DPD Group

Contact Details:

DPD Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Manager - Dispatch

Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by researching DPD’s values and recent achievements. Show us how your skills align with our mission to be the UK’s most sustainable delivery company.

Tip Number 3

Practice common interview questions, especially those related to people management and problem-solving. We want to see how you handle real-life scenarios in a fast-paced environment.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you’re genuinely interested in joining the team.

We think you need these skills to ace Shift Manager - Dispatch

People Management
Communication Skills
Decision-Making
Problem Resolution
Time Management
Data Analysis
Reporting Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining DPD and how you embody our core values. Be genuine and let your personality come through.

Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application demonstrates your ability to inspire and motivate a team. Use clear and concise language to show us you can engage effectively.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at DPD Group

Know the Company Inside Out

Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.

Showcase Your People Management Skills

As a Shift Manager, you'll be leading a team of drivers. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight your communication skills and how you've resolved conflicts or issues in a fast-paced environment.

Demonstrate Problem-Solving Abilities

Expect questions about how you would handle specific challenges in the role. Think of scenarios where you've had to make quick decisions or manage unexpected situations. Be ready to discuss your thought process and the outcomes of your actions.

Prepare for Data Analysis Questions

Since the role requires comprehensive reporting and data analysis, brush up on your computer skills, especially with Google applications. Be prepared to discuss how you've used data to drive performance improvements in previous roles.