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- Tasks: Lead a dynamic team to achieve operational goals and ensure top-notch service.
- Company: Join DPD, the UK's leading sustainable delivery company with a focus on people and innovation.
- Benefits: Enjoy fantastic perks like never working on your birthday, health benefits, and career growth.
- Why this job: Be part of a mission-driven company that values inclusivity and sustainability.
- Qualifications: Experience in fast-paced operations and strong people management skills required.
- Other info: Great opportunities for personal development and promotion within a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: DPD Raunds, Warth Park Way, NN9 6NY
Days of Work: Monday to Friday
Hours of Work: 11:00 - 19:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives relating to:
- Operational Performance
- Compliance to all company and legislative requirements
- Financial targets and objectives
- HR tasks and responsibilities
You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.
Other key accountabilities will be:
- Ensure Collection Service targets are achieved
- Ensure depot targets for Early Volume are achieved
- Ensure company target for Collection ETAs is achieved
- Ensure company target for Saturn Success is achieved
- Ensure all relevant systems and reports are analysed and updated in a timely manner.
Qualifications
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager - Collections in Raunds employer: DPD Group
Contact Detail:
DPD Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Collections in Raunds
✨Tip Number 1
Get to know the company culture! Before your interview, check out DPD's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience matches the role of Shift Manager and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you’re serious about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shift Manager - Collections in Raunds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with DPD's mission to be the most customer-centric and sustainable delivery company in the UK.
Tailor Your CV: Make sure to customise your CV to highlight your experience in fast-paced operations and people management. We’re looking for specific examples that demonstrate your ability to lead a high-performing team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate direct communication that gets straight to the heart of what you can bring to the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at DPD.
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team, so be ready to discuss your experience in people management. Prepare specific examples of how you've motivated teams in fast-paced environments and resolved conflicts. This will demonstrate your capability to inspire and manage effectively.
✨Be Data Savvy
Since the role involves comprehensive reporting and data analysis, brush up on your computer skills, especially with Google applications. Be prepared to discuss how you've used data to drive operational performance in previous roles. This will highlight your analytical abilities and attention to detail.
✨Emphasise Your Flexibility and Resilience
In a busy environment like DPD, flexibility and resilience are key. Think of examples where you've adapted to change or handled pressure well. Sharing these stories will show that you can thrive in a dynamic setting and are ready to tackle challenges head-on.