At a Glance
- Tasks: Handle calls and resolve customer issues for our Pickup Shop network.
- Company: Join DPD Group, a leading delivery service in the UK.
- Benefits: Enjoy a stable work schedule with competitive pay and team support.
- Other info: Flexible working hours with potential weekend shifts.
- Why this job: Be part of a dynamic team making a difference in customer service.
- Qualifications: Strong customer service skills and MS Office proficiency required.
The predicted salary is between 25000 - 30000 £ per year.
DPD Group in the United Kingdom is seeking a Pickup Service Delivery Agent to join the Customer Services team.
You will handle inbound and outbound calls to the Pickup Shop network and DPD Depots, work to resolve issues, and ensure right-first-time service for our customers.
The role requires strong administrative and customer-service experience, plus solid MS Office skills.
Working Monday to Friday 9am–5pm with Saturday 9am–1pm on a rota basis; weekends may be required.
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Pickup Service & Customer Support Agent employer: DPD Group
DPD Group in Sheffield is an excellent employer, offering a competitive hourly wage and enhanced overtime rates for our Class 1 Drivers. Our supportive work culture fosters employee growth and development, while our commitment to sustainability makes your role meaningful as you contribute to becoming the UK’s greenest delivery team.
