DPD Group in London area is seeking a customer service advisor to support internal and external customers with parcel collection and delivery inquiries. You will collaborate with drivers and managers to identify issues and take ownership of resolutions.
Key duties include responding to delivery status queries, providing PODs, and investigating missing parcels. You will also promote our products and services to customers in a fast paced environment.
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Parcel Delivery Support Specialist employer: DPD Group
DPD Group is an excellent employer that prioritises employee growth and development within a dynamic and fast-paced environment. With a strong focus on teamwork and communication, our night shift operations foster a supportive culture where every team member can thrive while enjoying competitive benefits and opportunities for advancement. Join us in our UK depot to be part of a company that values your contributions and is committed to delivering outstanding service to our customers.
