At a Glance
- Tasks: Manage transport operations, create rosters, and ensure service levels are met.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, enhanced family leave, health perks, and discounts.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Full-time Function: Mid Management Vacancy Type: Permanent - Full Time Location: Oldbury Days of Work: Monday - Friday Start Time: 08:00- 16:00 / 09:30-17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Purpose of Position
In this role you will be responsible for creating rosters, liaising with agencies, forward planning of peak periods and managing Outbased driver holidays. Alongside this, ensuring cost and service levels are maintained as paramount.
Key Tasks/Areas of Responsibility
- Creating a workable roster which meets set KPIs around cost and service to be passed onto the operations team.
- Growing, maintaining and managing agency relationships to ensure sufficient and legally compliant resources are in place.
- Managing Outbased driver holidays and absences to fit with business requirements.
- Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.
- Reviewing KPIs and metrics through dashboards and data sets to drive efficiencies in HPR and overall Transport cost, whilst maintaining service levels.
- Work closely with other departments to review current set ups and look for improvements.
- Monitor, review and action payment of all agencies within the department.
- Liaising with agencies to resolve and manage driver issues such as legal compliance, wages or shift queries.
- Effectively manage a shared inbox.
- Reacting to special requirements for employed drivers within the rosters.
What we’re looking for
- High levels of attention to detail.
- You will have the ability to manage your own time and prove to consistently be a high performer under pressure.
- Experience of monitoring your own performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Transport Shift Manager - Outbased Resource in Oldbury employer: DPD Group
DPD UK is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a commitment to sustainability and innovation, employees benefit from a range of perks including enhanced family leave, health initiatives, and opportunities for career advancement within a dynamic and growing organisation. Located in Oldbury, the role of Transport Shift Manager not only provides job stability but also a chance to contribute to a leading parcel delivery service while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Shift Manager - Outbased Resource in Oldbury
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at DPD. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on DPD's values and how they align with your experience. Show us that you’re not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on your communication skills and how you can influence strategy, as this is key for the Transport Shift Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DPD team!
We think you need these skills to ace Transport Shift Manager - Outbased Resource in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Transport Shift Manager role. Highlight your attention to detail, time management, and any relevant experience in managing rosters or agency relationships.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you embody our DPD DNA values. Share specific examples of how you've influenced strategy or improved processes in previous roles.
Showcase Your Data Skills:Since analysing data is key for this position, mention any tools or methods you've used to monitor performance and drive efficiencies. We love seeing candidates who can back up their claims with solid examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DPD Group
✨Know Your Roster Inside Out
Before the interview, make sure you understand how to create a workable roster that meets KPIs. Be ready to discuss your experience with managing rosters and how you've ensured cost and service levels in previous roles.
✨Showcase Your Data Skills
Since the role involves reviewing KPIs and metrics, prepare to talk about your experience with data analysis. Bring examples of how you've used data to drive efficiencies and implement changes in past positions.
✨Demonstrate Strong Communication
Outstanding communication skills are key for this role. Think of examples where you've influenced strategy or resolved issues through effective communication, especially when liaising with agencies or other departments.
✨Emphasise Your Attention to Detail
High attention to detail is crucial for a Transport Shift Manager. Be prepared to share specific instances where your attention to detail made a significant impact on operations or compliance, showcasing your ability to manage time effectively under pressure.
