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- Tasks: Lead a dynamic team to achieve depot objectives and ensure smooth operations.
- Company: Join DPD, a forward-thinking company committed to inclusivity and excellence.
- Benefits: Enjoy competitive pay, holiday trading, and discounts at hundreds of retailers.
- Other info: Flexible hours and opportunities for career growth await you!
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in people management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team.
As a Shift Manager you will be required to achieve depot objectives relating to:
- Operational Performance
- Compliance to all company and legislative requirements
- Financial targets and objectives
- HR tasks and responsibilities
You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.
Other key accountabilities include:
- Ensure Collection Service targets are achieved
- Ensure depot targets for Early Volume are achieved
- Ensure company target for Collection ETAs is achieved
- Ensure company target for Saturn Success is achieved
- Ensure all relevant systems and reports are analysed and updated in a timely manner
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google Chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our benefits:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Shift Manager - Collections (3 month FTC) in London employer: DPD Group
Contact Detail:
DPD Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Collections (3 month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and operational performance. We recommend using the STAR method to structure your answers – it’ll help you shine!
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used reporting and analysis in past roles. Bring examples of how your insights led to improved performance – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Manager - Collections (3 month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your experience in fast-paced operations and people management. We want to see how you've motivated teams and achieved targets in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've met operational performance and compliance targets in the past.
Show Off Your Skills: Don’t forget to showcase your strong communication and decision-making skills. We’re looking for someone who can inspire and lead a team, so give us examples of how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with DPD!
How to prepare for a job interview at DPD Group
✨Know Your Numbers
As a Shift Manager, you'll need to be on top of operational performance and financial targets. Brush up on key metrics related to collections and returns, and be ready to discuss how you've achieved similar targets in the past.
✨Showcase Your People Skills
This role is all about managing a team effectively. Prepare examples of how you've motivated and led teams in fast-paced environments. Think about specific challenges you faced and how you resolved them while keeping morale high.
✨Be Ready for Scenario Questions
Expect questions that test your decision-making and problem-solving skills. Prepare for scenarios where you might need to act quickly or handle difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate DPD Values
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Be prepared to give examples of how you embody these values in your work, as cultural fit is just as important as skills.