At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on ethics and inclusivity.
- Benefits: Enjoy competitive salary, holiday trading, free life assurance, and discounts at hundreds of retailers.
- Other info: Opportunities for growth and promotion within a supportive and evolving organisation.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in people management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Days of Work: Monday - Friday
Hours of Work: 12pm Start
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
Qualifications
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager in Liverpool employer: DPD Group
DPD is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, comprehensive benefits from day one, and a commitment to sustainability. With a vibrant work culture that values inclusivity and ethical practices, DPD provides ample opportunities for career progression within a fast-paced environment, ensuring that every team member feels valued and motivated. Join us in making a difference while enjoying unique perks like never working on your birthday and celebrating milestone days with your loved ones.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, dive into DPD's values and mission. Show us that you’re not just a fit for the role, but also for our team. A little research goes a long way!
✨Tip Number 2
Practice your people skills! As a Shift Manager, you'll be leading a team. Think of examples from your past where you've motivated or resolved conflicts. We want to see how you can inspire our drivers!
✨Tip Number 3
Be ready to talk numbers! Brush up on your data analysis skills because we love candidates who can back their decisions with solid stats. Show us how you’ve used KPIs in previous roles to drive success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DPD family. Let’s get you on board!
We think you need these skills to ace Shift Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining DPD and how you embody our core values. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application demonstrates your ability to inspire and manage a team. Use clear and concise language to show us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team, so be ready to discuss your experience in motivating and managing people. Prepare specific examples of how you've successfully engaged teams in the past, especially in fast-paced environments. This will demonstrate your capability to inspire and manage effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making skills. Think of scenarios where you've had to resolve conflicts or make quick decisions under pressure. Practising these responses will help you articulate your thought process clearly during the interview.
✨Highlight Your Data Analysis Skills
Since the role requires comprehensive reporting and data analysis, be prepared to discuss your experience with data management tools and Google applications. Bring examples of how you've used data to drive performance improvements in previous roles, as this will align with DPD's focus on KPIs.
