At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a strong ethical culture.
- Benefits: Enjoy competitive salary, job security, and unique perks like never working on your birthday!
- Other info: Great opportunities for growth and development in a supportive workplace.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in people management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Days of Work: Tuesday to Saturday
Hours of Work: 05:00 - 13:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues.
- Ensuring adequate resources are available to guarantee any ad‑hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self‑motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager - Dispatch in Ipswich employer: DPD Group
DPD is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary, comprehensive benefits from day one, and a commitment to sustainability. With a vibrant work culture that values inclusivity and ethical practices, DPD provides ample opportunities for career progression within a fast-paced environment, ensuring that every team member feels valued and motivated. Join us in making a difference while enjoying unique perks like never working on your birthday again!
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Dispatch in Ipswich
✨Tip Number 1
Get to know the company culture! Before your interview, dive into DPD's values and mission. Show us that you’re not just a fit for the role, but also for our team. It’ll make a huge difference in how we see you!
✨Tip Number 2
Practice your people skills! As a Shift Manager, you'll be leading a team. Think of examples from your past where you’ve motivated or resolved conflicts. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to talk numbers! Since this role involves KPIs and performance metrics, brush up on how you’ve used data to drive results in previous jobs. We love candidates who can back up their claims with solid evidence.
✨Tip Number 4
Don’t forget to ask questions! When we meet, show us you’re engaged by asking about the team dynamics or future projects. It shows you’re genuinely interested in being part of our journey at DPD!
We think you need these skills to ace Shift Manager - Dispatch in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about joining DPD. Share specific examples of how you've motivated teams and achieved targets in previous roles.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application demonstrates your ability to engage and inspire others. Use clear and concise language throughout.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team of drivers. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight specific situations where your leadership made a difference in performance or morale.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to managing a busy operation, resolving conflicts among drivers, or ensuring safety compliance. Practising these responses can help you feel more confident during the interview.
✨Demonstrate Your Data Analysis Skills
Since the role requires comprehensive reporting and data analysis, be prepared to discuss your experience with data management tools and how you've used data to drive decisions in previous roles. Bring examples of reports you've created or insights you've derived from data.
