Held Parcels Specialist: Accurate, Customer-Facing Ops in Ipswich

Held Parcels Specialist: Accurate, Customer-Facing Ops in Ipswich

Ipswich Full-Time 25000 - 30000 £ / year (est.) No working from home possible
DPD Group

At a Glance

  • Tasks: Manage held parcels, resolve customer queries, and ensure timely deliveries.
  • Company: Join DPD Ipswich, a leader in logistics with a strong team spirit.
  • Benefits: Competitive pay, supportive work environment, and opportunities for growth.
  • Other info: Collaborative atmosphere with potential for career advancement.
  • Why this job: Be part of a dynamic team making a difference in customer satisfaction.
  • Qualifications: Attention to detail and strong communication skills are essential.

The predicted salary is between 25000 - 30000 £ per year.

DPD Ipswich is recruiting a dedicated Goods on Hold Operative to strengthen our depot operations team.

You will work with the Operations Manager to manage the held parcel process, ensuring visibility and timely delivery, while resolving customer queries and coordinating depot collections.

You will be accountable for processing mis-routes, mislabels, and security checks, with close collaboration across departments to prevent fraud.

This role requires attention to detail and clear communication.

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Held Parcels Specialist: Accurate, Customer-Facing Ops in Ipswich employer: DPD Group

DPD Group in Sheffield is an excellent employer, offering a competitive hourly wage and enhanced overtime rates for our Class 1 Drivers. Our supportive work culture fosters employee growth and development, while our commitment to sustainability makes your role meaningful as you contribute to becoming the UK’s greenest delivery team.

DPD Group

Contact Details:

DPD Group Recruitment Team

We think you need these skills to ace Held Parcels Specialist: Accurate, Customer-Facing Ops in Ipswich

Attention to Detail
Customer Service Skills
Communication Skills
Problem-Solving Skills
Operational Management
Collaboration Skills
Process Management