At a Glance
- Tasks: Manage tech devices, maintain data accuracy, and provide top-notch customer service.
- Company: Join DPD, the UK’s leading sustainable delivery carrier.
- Benefits: Earn £14.93ph, enjoy milestone days off, and access 24/7 health services.
- Other info: Flexible work environment with a focus on wellbeing and teamwork.
- Why this job: Be part of a dynamic team with real career growth opportunities.
- Qualifications: Detail-oriented, tech-savvy, and great at communication.
The predicted salary is between 31000 - 41000 € per year.
Ready to join the company that aims to be the UK’s most sustainable premium delivery carrier? We’re looking for reliable Pre Brief Operatives to join our team. DPD is a £2 billion industry leader focused on sustainability, innovation, and taking care of the people who keep us moving.
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.
Why DPD? (The Good Stuff)
- Pay: £14.93ph - Overtime paid at enhanced rate
- Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
- Extra Time Off: Milestone Days to celebrate life’s big moments e.g Your Birthday + Holiday Trading.
- Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
- Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
- Financial Peace of Mind: Free Life Assurance (4x salary).
Job Description
Days of Work: Sunday - Thursday
Hours of Work: 05:00 - 13:30
What You’ll Be Doing
- Tech Management & Logistics: You’re the guardian of our "Saturn" handheld devices. You’ll manage the check-in/out process for the driver fleet, ensuring every unit is accounted for, fully charged, and updated. If a device is acting up, you’ll log the repairs to keep the operation moving without a glitch.
- Data Guru: You’ll navigate our internal "Universe" system and Google Docs like a pro. Your mission is to maintain real-time data accuracy, ensuring that every entry is precise so the depot runs like a well-oiled machine.
- Customer Experience: You’ll be the face of DPD for customers visiting the depot. Whether they are picking up a long-awaited parcel or have a complex delivery query, you’ll provide top-tier service and solve problems on the spot.
- Operations Support: You aren’t just behind a desk. You’ll stay active by supporting the warehouse floor crew, participating in daily team huddles, and helping out with various depot duties to ensure we meet our delivery promises.
- Safety & Standards: You’ll help keep the vibe professional and safe by maintaining an organized workspace and following health and safety protocols to protect yourself and the team.
Qualifications
What You Bring
- A Sharp Eye for Detail: You’re the type of person who spots a typo or a missing entry from a mile away. Whether you're tracking expensive tech or updating delivery logs, you take pride in 100% accuracy and never "just wing it."
- Digital Fluency: You don't need to be a coder, but you should be a "natural" with tech. You’re comfortable navigating Google Workspace (Docs/Sheets) and can quickly learn our bespoke internal platforms, like Universe, to manage high-volume data entry.
- The "Cool Under Pressure" Factor: Depots are high-energy environments with tight deadlines. You stay focused and chill when the floor gets busy, prioritising your tasks effectively without losing your rhythm.
- Top-Tier Communication: You’re a "people person" who can switch gears effortlessly—from professional and empathetic when helping a customer, to clear and collaborative when briefing our driver team.
- Adaptability & Drive: You’re proactive. If you see a way to make a process smoother or a colleague who needs a hand, you jump in. You’re flexible with your duties and show up with the self-determination to excel.
- The DPD DNA: You genuinely vibe with our core values. You lead with Respect, act with Honesty, stay Flexible, and take Accountability for your work every single day.
Does this sound like you? We’re ready to help you grow if you’re ready to put in the work.
DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.
Pre Brief Operative in Guildford employer: DPD Group
At DPD, we pride ourselves on being more than just a workplace; we are a community dedicated to sustainability and innovation. As a Pre Brief Operative, you will enjoy a competitive salary, genuine career progression opportunities, and a supportive work culture that prioritises your wellbeing with benefits like 24/7 health services and milestone days off. Join us in our mission to deliver excellence while being part of a team that values respect, honesty, and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Pre Brief Operative in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, check out DPD's social media and website. Understanding their values and vibe will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your tech skills! Since you'll be managing devices and data, be ready to discuss your experience with tech and how you can keep things running smoothly at DPD.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. It shows you're genuinely interested in the role and helps you figure out if DPD is the right fit for you.
We think you need these skills to ace Pre Brief Operative in Guildford
Some tips for your application 🫡
Show Your Attention to Detail:When filling out your application, make sure to double-check for any typos or missing information. We love candidates who take pride in their work and demonstrate a sharp eye for detail, just like we do at DPD.
Be Yourself:Let your personality shine through in your written application. We’re looking for someone who matches our energy and values, so don’t be afraid to show us who you are and why you’d be a great fit for the team!
Highlight Your Tech Skills:Since you'll be working with various tech systems, mention any experience you have with digital tools, especially Google Workspace. We want to see that you're comfortable navigating technology and can adapt quickly to new platforms.
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at DPD!
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and innovation. Understanding their core values and how they operate will help you align your answers with what they’re looking for.
✨Show Off Your Tech Skills
Since the role involves managing tech devices and navigating internal systems, be prepared to discuss your experience with technology. Bring examples of how you've used similar tools or systems in the past to demonstrate your digital fluency.
✨Demonstrate Your People Skills
As a Pre Brief Operative, you'll interact with customers and team members regularly. Think of specific instances where you've provided excellent customer service or collaborated effectively with colleagues, and be ready to share those stories.
✨Stay Cool Under Pressure
DPD operates in a fast-paced environment, so it’s crucial to show that you can handle stress. Prepare to discuss how you prioritise tasks and maintain focus during busy times, perhaps by sharing a relevant experience from your previous roles.
