DPD Group is seeking a Customer Service Advisor on a 6-month fixed-term contract. You will support both internal and external customers regarding collection or delivery of parcels, liaising with Drivers and Operations Managers to identify issues and resolve disputes. Strong communication and admin skills are essential for success.
The role is based on a Monday to Friday schedule (08:00β18:30) with occasional Saturdays (1 in 4). Salary up to Β£25,528.04 per annum plus benefits and DOE.
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Delivery Customer Care Specialist - 6 Month FTC in Gloucester employer: DPD Group
DPD Group is an excellent employer that prioritises employee growth and development within a dynamic and fast-paced environment. With a strong focus on teamwork and communication, our night shift operations foster a supportive culture where every team member can thrive while enjoying competitive benefits and opportunities for advancement. Join us in our UK depot to be part of a company that values your contributions and is committed to delivering outstanding service to our customers.