At a Glance
- Tasks: Manage vehicle movements and ensure site security while providing excellent customer service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
- Benefits: Competitive salary, holiday trading, enhanced family leave, and discounts at hundreds of retailers.
- Other info: Great career progression opportunities in a supportive and ethical workplace.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills and a responsible attitude are essential.
The predicted salary is between 31300 - 31300 € per year.
Contract Type: Permanent / 40.25 hours per week (Over the year)
Salary: Circa £31,300 per annum (amount includes London Weighting Allowance)
Days of Work: 4 on 4 off
Working Hours: 07:00 to 19:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our General Manager of Security is looking to recruit reliable and dedicated Gatehouse Operatives. You will be required to manage the day to day vehicle movements on and off the property to include but not limited to LGV vehicles, delivery vans, contractors, visitors and international freight forwarders, ensuring that all vehicle and driver details are recorded accurately against internal computer systems to prevent unauthorised or malicious access to the site.
You will be expected to process arrivals and departures in line with company policy and procedure to ensure all freight loads are accounted for correctly and secured as per requirement for departure. The Gatehouse Operative will be responsible for restricting and controlling the access and egress to site with appropriate operation of electronic or manual barriers and physical presence. You will be expected to communicate with a variety of different people, therefore must display patience and an eagerness to provide an excellent customer experience.
Key Responsibilities of the role:
- Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
- Communicating to other departments within the business with reference to vehicle movements
- Physical checks of vehicle details, seals and security measures
- Ensuring that all reported empty trailers arriving & departing are physically checked.
- Working as part of a team to deliver excellent gatehouse security and customer service.
- Coordinating activities between contractors, employees and visitors.
- Liaising with emergency services and other third-party organisations.
Qualifications
What we’re looking for in individuals:
- Strong communication skills, both written and verbal, are critical to succeed in this role
- Excellent interpersonal skills.
- You will be someone with a responsible and trustworthy attitude
- The ability to use initiative and follow procedures and guidelines
- Flexibility towards working hours
- Proactive and supportive team player
- Ability to use initiative when working alone in a busy environment
- Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Gatehouse Operative - Docklands employer: DPD Group
DPD is an exceptional employer, committed to fostering a supportive and inclusive work environment in Docklands. With a focus on employee well-being, you will enjoy competitive benefits from day one, including never working on your birthday, enhanced family leave packages, and opportunities for career progression within a rapidly growing company. Join us in our mission to be the UK's most sustainable delivery service while being part of a team that values passion, respect, and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Gatehouse Operative - Docklands
✨Tip Number 1
Get to know the company culture! Before your interview, check out DPD's values and mission. This way, you can show how you align with their passion for sustainability and customer service during your chat.
✨Tip Number 2
Practice your communication skills! As a Gatehouse Operative, you'll be interacting with various people. Try role-playing scenarios with friends or family to boost your confidence in delivering excellent customer service.
✨Tip Number 3
Be ready to showcase your initiative! Think of examples from your past experiences where you took charge or solved problems on your own. This will demonstrate your proactive attitude, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Gatehouse Operative - Docklands
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Gatehouse Operative role. We want to see how you can bring your unique strengths to our team!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t forget to showcase your written and verbal skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Your Team Spirit:We love team players! Make sure to mention any previous experiences where you worked collaboratively with others. This will show us that you can contribute positively to our gatehouse security and customer service.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at DPD Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Gatehouse Operative. Familiarise yourself with vehicle movement protocols and security measures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to liaise with different departments or handle customer queries. This will demonstrate your interpersonal skills and ability to provide excellent service.
✨Demonstrate Your Initiative
Be ready to discuss situations where you've used your initiative, especially in busy environments. Employers love candidates who can think on their feet and follow procedures while also being proactive. Share specific examples that highlight your problem-solving abilities.
✨Align with Company Values
DPD values passion, respect, honesty, flexibility, caring, and accountability. During your interview, weave these values into your responses. Show how your personal values align with theirs, and give examples of how you've embodied these traits in your previous work experiences.
