DPD Group in Smethwick is seeking a Customer Service Specialist on a fixed-term contract for 3 months, 37.5 hours per week, full-time. You will handle incoming calls, provide delivery status, tracking information and assist with collection needs.
Expect a busy environment with a focus on resolving issues on the first call, while maintaining service levels and customer satisfaction. Benefits start from day one in a collaborative team.
#J-18808-Ljbffr
Frontline Customer Service Specialist - 3-Month Contract employer: DPD Group
DPD Group is an excellent employer that prioritises employee growth and development within a dynamic and fast-paced environment. With a strong focus on teamwork and communication, our night shift operations foster a supportive culture where every team member can thrive while enjoying competitive benefits and opportunities for advancement. Join us in our UK depot to be part of a company that values your contributions and is committed to delivering outstanding service to our customers.
