At a Glance
- Tasks: Lead a high-performing team to achieve operational and customer service goals.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on ethics and inclusivity.
- Benefits: Enjoy competitive salary, job security, and unique perks like never working on your birthday!
- Other info: Great opportunities for career growth and personal development await you!
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in people management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Days of Work: Tuesday to Saturday
Hours of Work: 07:00-15:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role your key responsibility will be to achieve depot objectives in terms of operational, compliance, financial, customer service and HR tasks and responsibilities, through the effective management of employees, maintenance of company operating standards and ISO operating procedures specific to own areas of accountability.
Other key accountabilities will be:
- Ensure company target for Premium Service is achieved
- Ensure there are zero Exceptions
- Ensure company target for Collection Service is achieved
- Ensure company target for Delivery ETAs is achieved
Qualifications
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager in England employer: DPD Group
DPD is an exceptional employer that prioritises sustainability and employee well-being, offering a vibrant work culture where inclusivity and ethical practices thrive. With competitive benefits starting from day one, including unique perks like never working on your birthday, DPD fosters career growth through continuous development opportunities in a fast-paced environment. Join us to be part of a team that values passion, respect, and accountability while delivering world-class service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and operational challenges. We all know that being able to share your experiences confidently can set you apart from the crowd.
✨Tip Number 3
Show off your passion for sustainability and customer service during your interview. DPD is all about those values, so make sure you highlight how your experience aligns with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DPD family.
We think you need these skills to ace Shift Manager in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any achievements in a fast-paced environment to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about joining DPD. Share specific examples of how you've led teams and achieved operational goals, showing us you embody our core values.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to inspire and motivate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare specific examples from your past experiences where you've successfully managed a team in a fast-paced environment. Highlight how you inspired your team to achieve targets and maintain high standards.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to resolve conflicts or make quick decisions under pressure. Practising these responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Analytical Skills
Since the role requires comprehensive reporting and data analysis, be prepared to discuss your experience with data management. Bring examples of how you've used data to drive improvements in operations or customer service. This will show that you can contribute to DPD's operational objectives effectively.
